All
FAQ
Announcements
Product documents
OKX will list Satoshi Island’s STC token for spot trading
Trading of STC will start according to the following schedule: STC deposits open at 05:00 am UTC on Aug. 22 STC/USDT, STC/USDC Spot trading opens at 08:00 am UTC on Aug. 22 STC withdrawals open at 10:00 am UTC on Aug. 23 Satoshi Island is a 32 million square foot private island, owned by Satoshi Island Holdings Limited.Published on Aug 18, 2022Updated on Nov 17, 2025AnnouncementsWhat should I do when my Web3 wallet BTC balance is insufficient?
Extreme scenario: The available balance is more than 0, but when max is selected, it still displays 0, because the user's balance may have many broken UTXOs, which can't be used. Reduce the transfer amount or add more BTC. Inspect whether there's a pending transaction, and try again later. Unlock your UTXOs, but remember that the inscription may be lost during the transfer of BTC. Inscribe BRC20 Staking Confirmed UTXO The transaction is pending at the moment. All balance has been locked.Published on Nov 17, 2023Updated on Nov 17, 2025FAQ349Lead traders: Lead trader profile
Data can be broken down by day, week, or month. 2.3 Crypto preferences Displays the percentage of a lead trader’s trades that were made using each cryptoPublished on Dec 22, 2022Updated on Apr 1, 2025Product documentationLead traders: How do I carry out lead trades?
The differences are as below: Detailed: display all data broken down by individual orders. Overview: show aggregated data for each contract type. Due to risk control reasons, the data of Overview display will also include data from orders that weren’t copied. After a trader starts leading a trade, they can set the take profit and stop loss.Published on Dec 21, 2022Updated on Apr 9, 2026FAQ392Why can’t I see or use my crypto balance?
Learn more here.I see a balance mismatch due to settlement delay Why does this happen: In rare cases (such as system upgrades or heavy market activity), there may be a short delay before balances are updated across accounts. What to do: Refresh your Assets page after a few minutes. If the issue persists beyond 1–2 hours, contact our Support team via OK Assistant at the Support Center.What are the basic steps I need to complete?Published on Oct 14, 2025Updated on Jan 15, 2026FAQ6Lead traders FAQ
The Detailed view will display all data broken down by individual orders, while the Overview will present aggregated data for each contract type. Due to risk control considerations, the Overview data will also include data from orders that weren't copied. After a trader starts leading a trade, they can set the take profit and stop loss.Published on Sep 6, 2023Updated on Mar 28, 2026FAQ119How do I start trading cryptocurrency on OKX with Smart Trading?
Define your risk parameters, choose a strategy, and let the bot handle the heavy lifting. This hands-off approach frees up your time for research and analysis while potentially capturing fleeting market opportunities around the clock. For the hands-on crypto trader Signal trading: strike a balance between automation and control with signal trading.Published on Apr 7, 2024Updated on Oct 15, 2025FAQ71OKX P2P verified merchant service agreement
Miscellaneous a) Compliance with Laws Each party shall comply in all respects with all applicable laws and regulations relating to and/or governing the duties, obligations, and business practices of that party and shall obtain any permits or licenses necessary for its operations.Published on Sep 15, 2023Updated on Jan 28, 2026FAQ718
Showing 1-8 of 8 articles