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OKX House FAQ
For further assistance, please reach out to OKX Shop customer support via shop@okx.com and we’ll be happy to help. For a clearer picture of what OKX House is all about, visit here.Published on Nov 29, 2024Updated on Mar 2, 202615How do I submit my proof of address (POA)?
Why was my online shopping or food delivery receipt rejected? We’re sorry, but online shopping or food delivery receipts are not accepted as valid Proof of Address documents. Please submit an alternative valid document. What should I do if my bank, credit card, or e-wallet statement does not display my address? Document formats may vary depending on the issuing institution.Published on Sep 5, 2023Updated on Feb 12, 2026853How do I invest in NFTs?
Search for your favourite NFT under the Explore section Select Buy to kickstart the NFT purchasing process Pop up box with the purchasing details of an NFT Add the NFTs to the shopping cart and purchase all of it in one go OKX has an exclusive feature: on networks such as Ethereum, BSC, you can add several NFTs to the shopping cart, and buy them in one go to save network fees. Step 2: Sell the NFT when its value goes up To sell an NFT, visit Portfolio>Portfolio>NFT>Collected.Published on May 5, 2023Updated on Feb 12, 2026122What can help prevent P2P crypto scams and protect my assets?
Avoid meetups in private spaces like an individual's home and validate the shop address of the merchant before the meeting. Do validate that the cash received is legitimate and the amount accurate before releasing any crypto assets. During meetups, always bring someone you trust and never go alone when conducting offline transactions.6.Published on Sep 2, 2023Updated on Feb 12, 20261,459
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