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How to contact a third-party payment channel?
You may reach out to the third-party payment channels via contact details below: Fiat partner How to contact Simplex https://www.simplex.com/support/ Banxa https://support.banxa.com/en/support/tickets/new MoonPay https://www.moonpay.com/contact-us Mercuryo mailto: support@mercuryo.io Coinify https://help.coinify.com/hc/en-us/requests/new UTORG https://utorg.pro/contacts/ Advcash https://support.advcash.com/hc/en-us/requests/new Fiahub https://www.fiahub.com/livechat/ Itez https://itez.com/contactsPublished on Aug 2, 2023Updated on Feb 11, 2026135How do I buy crypto with a third-party channel in Australia?
Then select your preferred third-party channel in the Payment method before selecting Preview order. Insert the AUD amount and select your preferred third-party channel to buy crypto If you select the crypto that is not supported by your preferred third-party channel, you're required to purchase the USDT from your selected third-party channel first. Then, our platform will convert the USDT to your desired crypto.Published on Oct 25, 2024Updated on Nov 17, 20252How do I manage my wallet? (web)
To use watch-only wallet, you can: Select Portfolio, then under PnL Analysis select Watch-only Wallet > Add New Wallet, and enter the wallet address to add it. Compared with the blockchain browser, the advantage of watch-only wallet is: Multiple networks are aggregated in the same wallet without switching browsers of different networks. The watch-only wallet can not only display the assets on 80+ networks that OKX supported but also the asset allocation on different networks.Published on Aug 22, 2023Updated on Apr 11, 2026891How do I manage my wallet? (app)
You can insert your wallet address/ENS domain name to add your watch-only wallet into your OKX wallet. Select wallet to add a watch-only wallet Compared with the blockchain browser, the advantage of watch-only wallet is: Multiple watch-only wallets can be added at the same time for easy tracking Multiple networks are aggregated in the same wallet without switching browsers of different networks.Published on Aug 22, 2023Updated on Apr 10, 20261,993OKX x McLaren NFT Sweepstakes Terms & Conditions
fault or delay of the third-party; (ix) losses you or other third parties suffer that arise from changes in laws, regulations, and/or government orders; and/or (x) losses you or other third parties suffer that arise from force majeure events caused by unforeseeable, unavoidable, and/or unsolvable objective circumstances.Published on Apr 25, 2024Updated on Sep 8, 2025607Common scam tactics
This case exemplifies the importance of online financial awareness and serves as a reminder to be cautious when presented with too-good-to-be-true opportunities on the internet. It also underscores the need for vigilance and knowledge to protect oneself from online scams. Scammers provided a step-by-step guide to the victim to complete the tasks Fraudulent customer service advises the victim to complete another round of tasks in order to withdraw the earned comissions3.Published on Sep 28, 2023Updated on Feb 6, 20262,635How do I submit my proof of address (POA)?
Unacceptable document types The following documents are not accepted as Proof of Address: Bank account opening certificates Digital driver’s licenses Online third-party payment receipts or screenshots Online shopping records Food delivery orders Mobile phone bill payment records, and similar documents Note: If you obtain a bank or credit card statement, please submit the original PDF file or a photo of the physical statement. Screenshots will not be accepted.Published on Sep 5, 2023Updated on Feb 12, 2026853X Layer upgrade and OKT/OKB asset handling FAQ
OKX doesn't endorse, guarantee, or take responsibility for any third-party projects deployed on X Layer. Using decentralized public blockchain projects involves risks. Please refer to the X Layer ecosystem risk disclosure and participate cautiously. OKX is not responsible for losses arising from third-party products or services on X Layer.Has OKT been delisted? Why can't I trade it?Published on Aug 13, 2025Updated on Jan 29, 202627How do I manage my assets in my OKX wallet? (web)
., wallets where users owned the seed phrase or private keys) but also supports adding watch-only wallets. The former allows users to manage assets conveniently, and the latter helps users track how money moves on-chain to help spot potential opportunities. Connect your OKX wallet to the web to view the summary of your tokenInstall OKX Wallet Web Extension You can download the extension from Google Chrome Webstore.Published on Aug 22, 2023Updated on Mar 3, 2026422How do I complete the required tasks shown in the app?
This means you might be asked to complete a few tasks within the app, such as submitting additional details or documents.Getting startedStep 1: Watch for a notification If action is required from you, a banner will appear at the top of your app. Tap this banner to continue. Tap the banner to complete your tasks Note: always double-check the sender and look for your anti-phishing code to avoid scams.Published on Jul 3, 2025Updated on Jul 10, 202535OKX P2P verified merchant service agreement
Links to third-party websites In order to implement identification information review, this Site may link to third-party websites (such as online banking websites, identity authentication solutions) (“Linked Websites”).Published on Sep 15, 2023Updated on Jan 28, 2026718How do I post ads in the OKX P2P marketplace?
You can toggle the ad to become Active or Inactive in Ad status What does Online and Offline user status mean? This user status enables you, as a merchant, to take a break from accepting orders. You can toggle between Online and Offline on the My Ads page. If your status is set to Online all your Active ads will be able to accept orders. If your status is set to Offline, all your Active ads will not be able to accept new orders.Published on Sep 5, 2023Updated on Apr 10, 2026653How do I use Merchant Coupon Code?
Each code is unique and may be redeemed online or in-store, depending on the merchant’s terms. You can find your available codes in the My Rewards > Coupons section of your app. Please note, these coupons are valid for a limited time only.How do I use my Merchant Coupon?Published on May 19, 2025Updated on Mar 24, 202619How do I trade smart with the right leverage?
You'll need to spend less time watching the market for short-term changes, and your investments will be more robust and sustainable. We strongly recommend you fully understand the relevant risks and market conditions before copy trading. Make sure to set a suitable leverage setting and avoid setting leverage above 20x.Published on Aug 8, 2023Updated on Feb 9, 20261,031McLaren Race Rewind Singapore Winners
In this case, customers that participated during TOKEN2049 at the OKX booth on September 18th and 19th, 2024 and customers who are based in eligible jurisdictions that participated online between September 20th - 23rd, 2024, will have their wallet addresses entered into the random selection generator which will pick the winning wallet addresses, which will be published as they are picked on this page starting Monday 23rd 00:00 BST.Published on Sep 18, 2024Updated on Sep 8, 202513