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How can you protect yourself from a phishing attack?
You can set the anti-phishing code in User Center > Security Center > Anti-phishing code. After setting the anti-phishing code, the email sent by OKX will contain the anti-phishing code you set. If there's no anti-phishing code in the email, it's a forged or fraudulent email. Whenever you find an SMS or email is suspicious, you're always welcome to contact our support center that's available 24/7 to verify the authenticity of the message.Published on 17 Aug 2023Updated on 3 Mar 2026FAQ3,694YOUChain(YOU) Now Available
YOU withdrawal - 18:00 May 16, 2018 (Hong Kong Time, UTC +8) Risk Warning: Trading digital assets involves significant risk and can result in the loss of your invested capital. You should ensure that you fully understand the risk involved and take into consideration your level of experience, investment objectives and seek independent financial advice if necessary. Thank you for your continued support and we assure you of our best services at all times. Yours truly, OKX May 14, 2018Published on 14 May 2018Updated on 17 Nov 2025AnnouncementsOKX Web3 Wallet has updated approval management
The approval management feature now allows you to view all past approvals linked to your wallet address and efficiently filter out any malicious approval poisoning. Note: After this upgrade, you may notice an increase in the number of your approvals. This is because the system now provides a more comprehensive view of your wallet’s approval history. OKX Web3 Wallet will continue to provide you with excellent products and services! OKX Team August 29, 2024Published on 29 Aug 2024Updated on 17 Nov 2025AnnouncementsYOUChain (YOU) Mainnet Upgrade: Depositing and Withdrawal Resumption
Dear valued customers, The mainnet upgrade of YOUChain (YOU) is complete. The depositing and withdrawal services of YOU will resume at 8:00 Jan 27, 2021 (UTC). We apologize for any inconvenience this may cause. Thank you for your continued support and we assure you of our best services at all times. Regards, OKX Jan 27, 2021 (UTC) Click Here to Download OKX App >>> Click Here for OKX Twitter >>> Click Here to Join OKX Official Community >>>Published on 27 Jan 2021Updated on 17 Nov 2025AnnouncementsYOUChain (YOU) Mainnet Upgrade: Depositing and Withdrawal Suspension
Dear valued customers, Due to the mainnet upgrade of YOUChain (YOU), the depositing and withdrawal services of YOU will be suspended from 10:00 Jan 25, 2021 (UTC) until the upgrade is complete. We apologize for any inconvenience this may cause. Thank you for your continued support and we assure you of our best services at all times. Regards, OKX Jan 25, 2021 (UTC) Click Here to Download OKX App >>> Click Here for OKX Twitter >>> Click Here to Join OKX Official Community >>>Published on 25 Jan 2021Updated on 17 Nov 2025AnnouncementsYOUChain (YOU) Mainnet Upgrade: Depositing and Withdrawal Resumption
Dear valued customers, The mainnet upgrade of YOUChain (YOU) is complete. The depositing and withdrawal services of YOU will resume at 11:30 Sep 15, 2020 (UTC). We apologize for any inconvenience this may cause. Thank you for your continued support and we assure you of our best services at all times. Regards, OKX Sep 15, 2020 (UTC) Click Here to Download OKX App >>> Click Here for OKX Twitter >>> Click Here to Join OKX Official Community >>>Published on 15 Sept 2020Updated on 17 Nov 2025AnnouncementsYOUChian (YOU) Mainnet Upgrade: Depositing and Withdrawal Suspension
Dear valued customers, Due to the mainnet upgrade of YOUChain (YOU), the depositing and withdrawal services of YOU have been suspended from 6:30 Sep 9, 2020 (UTC) until the upgrade is complete. Thank you for your continued support and we assure you of our best services at all times. Regards, OKX Sep 9, 2020 (UTC) Click Here to Download OKX App >>> Click Here for OKX Twitter >>> Click Here to Join OKX Official Community >>>Published on 9 Sept 2020Updated on 17 Nov 2025AnnouncementsYOUChain (YOU) Mainnet Swap: Depositing and Withdrawal Resumption
Dear valued customers, The mainnet swap of YOUChain (YOU) is complete. The depositing and withdrawal services of YOU will resume at 11:00 June 30, 2020 (UTC). Please do not deposit any ERC-20 YOU token into the YOUChain (YOU) mainnet address or you may risk losing your funds. We apologize for any inconvenience this may cause. Thank you for your continued support and we assure you of our best services at all times.Published on 30 June 2020Updated on 17 Nov 2025AnnouncementsYOUChain (YOU) Mainnet Swap: Depositing and Withdrawal Suspension
Dear valued customers, Due to the mainnet swap of YOUChain (YOU), the depositing and withdrawal of YOU will be suspended from 07:00 June 15, 2020 (UTC). Services will resume when the YOU mainnet is stable. Please refer to our further announcements for the exact resumption time. As the exchange to support the YOU mainnet swap, please rest assured that OKX will handle all technical matters of the swap for you. During this period, your YOU in your OKX account and YOU trading will not be affected.Published on 15 June 2020Updated on 17 Nov 2025AnnouncementsHow do I set up indicators on the chart?
You can apply multiple indicators simultaneously. Simply repeat the process for each indicator. Once you've set up indicators, you can save the chart layout for easy access later. Use indicators in combination with our backtesting tools to evaluate your strategies on historical data.FAQCan I use indicators on all chart types? Yes, indicators are compatible with all chart types on our platform.Can I modify the existing indicators?Published on 30 Nov 2024Updated on 10 Sept 2025FAQ14How can I reduce trading fees?
You can apply for VIP status if you meet either of the following conditions: Maintain account assets of 100,000 USD or more, or Reach a total trading volume of 1,000,000 USD or more in the past 30 days. After upgrading to VIP status, you can enjoy lower, preferential fee rates. For detailed VIP levels and fee standards, please refer to the trading fees page.Published on 19 May 2025Updated on 7 Apr 2026FAQ64How do I set up a recurring buy plan?
Select Recurring buy to view all the plans you've set up. From there, you can edit your plan and, if needed, you can pause, resume, or cancel your plan. How you access the management part of Recurring buy on Exchange mode How you access the management part of Recurring buy on Simple mode4. Where can I view my past orders for recurring buy plan? You can view past orders from your transaction history.Published on 23 Jan 2025Updated on 31 Dec 2025FAQ50P2P Africa Christmas campaign: Win up to 150 USDT
To participate in this promotion, you need to complete your first purchase of 50 USDT or more on the P2P marketplace using these local currencies: NGN, KES, ZAR, XOF, XAF, GHS, UGX. You’ll also need to follow us on X to be eligible for the 10% rebate (maximum of 30 USDT) on your first qualified P2P order. Each day of the campaign period, we’ll select 30 winners from those who fulfill the campaign requirement based on a "first come, first served" basis.Published on 19 Dec 2023Updated on 17 Nov 2025AnnouncementsHow can I troubleshoot web or app issues?
If you experience issues while using the OKX website or app, please try the following troubleshooting steps first:Use an incognito browser Try accessing OKX using Incognito mode in your browser.Clear cache or DataFor Android Go to Settings > Apps > OKX app > Storage. Select Clear Cache first.Published on 11 Feb 2026Updated on 4 Mar 2026FAQ6OKX Australia: what can I use in Australia?
How can I access derivatives and margin related products? Once your account has been verified, you'll have to demonstrate that you meet the definition of a wholesale client as set out in the Corporations Act 2001 (Cth). What are the supported products I can access as an OKX Australia customer?Published on 21 Feb 2024Updated on 17 Nov 2025FAQ53