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How do I turn on and sync multiple charts on a screen?
Yes, you can select a different trading pair for each chart in the multi-chart view, allowing for side-by-side comparison.How many charts can I display at once? We generally support up to four charts on the screen, but this may vary depending on your device and the platform version you are using.Can I use different timeframes on each chart? Absolutely.Published on 9 Aug 2024Updated on 10 Sept 202530How do I set up indicators on the chart?
Setting up these indicators on our charts is a straightforward process. Follow this step-by-step guide to enhance your charting experience.How can I create the indicators? Navigate to the Trade option on the main menu and select Spot or Futures based on your preference Once the chart is loaded, locate the Indicators option in the main toolbar and select it to open the list of available indicators Note: each chart type has a different set of indicators.Published on 30 Nov 2024Updated on 10 Sept 202514How do I set up a recurring buy plan?
Select Recurring buy to view all the plans you've set up. From there, you can edit your plan and, if needed, you can pause, resume, or cancel your plan. How you access the management part of Recurring buy on Exchange mode How you access the management part of Recurring buy on Simple mode4. Where can I view my past orders for recurring buy plan? You can view past orders from your transaction history.Published on 23 Jan 2025Updated on 31 Dec 202550What onboarding information is required for a Trust?
Trusts can be arranged in many ways and can specify exactly how and when the assets pass to the beneficiaries.Who are the key persons for a Trust? Grantor: The person who creates the trust, funds it with their assets, and decides how the trust will operate. The grantor is also known as the trustor, settlor, or creator. Trustee: A person or institution that manages the trust's assets for the benefit of the beneficiaries.Published on 13 Oct 2023Updated on 12 Feb 2026113How can I do derivatives trading with the Jupyter Notebook?
Please refer to how to set up the account mode to understand the differences between the four modes and how to switch between them through our Web UI. 4.1 Get the current account configuration from the acctLv parameter in Get account configuration Make sure that you're in the correct account mode to trade derivatives. import okx.Account as Account flag = "1" # live trading: 0, demo trading: 1 accountAPI = Account.AccountAPI(api_key, secret_key, passphrase, False, flag) result = accountAPI.get_account_configPublished on 28 Sept 2023Updated on 12 Feb 2026195How can I do spot trading with the Jupyter Notebook?
Learn how you can do simple Spot trading by calling the functions in the python-okx library on a Jupyter Notebook.1. How can I run Python code snippets on a Jupyter Notebook? The Jupyter Notebook is an incredibly powerful and easy-to-use tool for Python development and data analysis. You can run a Jupyter Notebook server on Windows, Mac OS or Linux. This tutorial provides a pretty comprehensive guide on how to get a Jupyter Notebook up and running.2. How can I install the python-okx package?Published on 29 Sept 2023Updated on 10 Sept 2025550How do I turn on my trade confirmation for your order, "Close all", and Reverse position trades?
Learn how you can turn on the trade confirmation as below: Navigate to the Chart settings menu at the side menu of your trading screen Select Settings to load the menu Select Trade Confirmations under Settings Once the Settings option is loaded up, select Trade confirmations You can turn on the notification alert for your order confirmation, aside from "Close all" and Reverse position Toggle on the trade confirmations of your preference If you're wondering how you can turn on the cool-off period,Published on 28 Nov 2024Updated on 10 Sept 202512What onboarding information is required for a privately owned company?
Upload a photo or scanned copy of the key person’s ID document Please upload both the front and back sides of the ID card. If the ID card does not have a back side, uploading the front side or the photo page is sufficient. What'll a privately owned company need to consider for the onboarding process? Identify all key parties Identify all key parties involved in the privately owned company, including the corporate officers, directors, ultimate beneficial owners, and any authorized users.Published on 13 Oct 2023Updated on 12 Feb 2026278What should I do if I want to withdraw assets that are not supported on other platforms?
You can only consult the customer support of the receiving platform or wallet to find out how to recover your assets. You can refer to: What should I do if I mistakenly withdraw crypto via the wrong network?3. Ensure that the deposit and withdrawal networks and addresses match. Please confirm whether the other platform or wallet has credited the funds.Published on 8 Apr 2025Updated on 3 Feb 20269Affiliate activity portal - join page enhancement
How can an affiliate use this new feature? Simply follow the steps below: Look for an ongoing activity on the Affiliate Portal Tick the checkbox beside "Promote activity on Join page. Learn more" Simply share the "https://www.okx.com/join/xxxxxx" URL and users who select on the link will be able to view the activity beside the sign-up form How many activities can I promote at a time using this new feature? You can only promote one activity at a time using this new feature.Published on 8 June 2023Updated on 25 Mar 2026221How do I open an SMSF account on OKX?
We recommend consulting a licensed professional for personalized guidance regarding your SMSF or investment decisions.1. How many members can an SMSF have? Up to six members, all of whom must be individual trustees or directors of a corporate trustee.2. Do I need an accountant or adviser to run an SMSF? While not legally required, SMSF management involves complex legal and tax requirements. Professional guidance is strongly recommended.3. Is there a minimum balance to start an SMSF?Published on 2 July 2025Updated on 3 Dec 2025Affiliate FAQ
How can invitees check trading fee rebate records?Published on 4 Dec 2024Updated on 6 Apr 2026722Why is my OKX app not working?
Try these troubleshooting steps in order:1. Restart and update the app Completely close the app (force-quit if possible). Restart your phone or tablet. Check the App Store or Google Play for updates. Install any available updates before opening the app again. Many app crashes are fixed through regular updates and bug patches.2. Check your internet connection Connectivity issues can prevent apps from loading.Published on 16 Mar 2026Updated on 6 Apr 20264How do I change my login password?
If you are unable to change the password on your own or are unsure how to proceed, please contact customer support for assistance.Published on 22 Aug 2023Updated on 4 Mar 202619,593Where do I find limits, fees and processing time details for cash withdrawal?
While we offer many cash withdrawal methods that are instant, some can take up to 5 business days depending on the type. When selecting a withdrawal method, you'll always see the processing time. The processing time as shown on the withdrawal method selection for the app The processing time as shown on the withdrawal method selection for the web For more details about cash deposits and withdrawals, check out: Cash deposit Cash withdrawalPublished on 23 May 2025Updated on 4 Mar 202634