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How to contact a third-party payment channel?
You may reach out to the third-party payment channels via contact details below: Fiat partner How to contact Simplex https://www.simplex.com/support/ Banxa https://support.banxa.com/en/support/tickets/new MoonPay https://www.moonpay.com/contact-us Mercuryo mailto: support@mercuryo.io Coinify https://help.coinify.com/hc/en-us/requests/new UTORG https://utorg.pro/contacts/ Advcash https://support.advcash.com/hc/en-us/requests/new Fiahub https://www.fiahub.com/livechat/ Itez https://itez.com/contactsPublished on 2 Aug 2023Updated on 11 Feb 2026135How do I buy crypto with a third-party channel in Australia?
Then select your preferred third-party channel in the Payment method before selecting Preview order. Insert the AUD amount and select your preferred third-party channel to buy crypto If you select the crypto that is not supported by your preferred third-party channel, you're required to purchase the USDT from your selected third-party channel first. Then, our platform will convert the USDT to your desired crypto.Published on 25 Oct 2024Updated on 17 Nov 20252Common scam tactics
This case exemplifies the importance of online financial awareness and serves as a reminder to be cautious when presented with too-good-to-be-true opportunities on the internet. It also underscores the need for vigilance and knowledge to protect oneself from online scams. Scammers provided a step-by-step guide to the victim to complete the tasks Fraudulent customer service advises the victim to complete another round of tasks in order to withdraw the earned comissions3.Published on 28 Sept 2023Updated on 6 Feb 20262,635How do I submit my proof of address (POA)?
Unacceptable document types The following documents are not accepted as Proof of Address: Bank account opening certificates Digital driver’s licenses Online third-party payment receipts or screenshots Online shopping records Food delivery orders Mobile phone bill payment records, and similar documents Note: If you obtain a bank or credit card statement, please submit the original PDF file or a photo of the physical statement. Screenshots will not be accepted.Published on 5 Sept 2023Updated on 12 Feb 2026853X Layer upgrade and OKT/OKB asset handling FAQ
OKX doesn't endorse, guarantee, or take responsibility for any third-party projects deployed on X Layer. Using decentralized public blockchain projects involves risks. Please refer to the X Layer ecosystem risk disclosure and participate cautiously. OKX is not responsible for losses arising from third-party products or services on X Layer.Has OKT been delisted? Why can't I trade it?Published on 13 Aug 2025Updated on 29 Jan 202627How do I deposit AUD with bank transfer?
Go to Transfer, and select Deposit Select Transfer to start depositing your AUD Select AUD under Cash Select the deposit method you prefer and Next to check the required details for your transfer, then select Next Review our instructions, initiate a deposit using your online banking system, select Done after copy/paste the required info from OKX to your online bank Confirm the deposit transaction from your bank account Note: The deposits from crypto exchange platforms (CoinSpot etc.) and cross-borderPublished on 13 Mar 2024Updated on 21 Jan 202633How do I complete the required tasks shown in the app?
This means you might be asked to complete a few tasks within the app, such as submitting additional details or documents.Getting startedStep 1: Watch for a notification If action is required from you, a banner will appear at the top of your app. Tap this banner to continue. Tap the banner to complete your tasks Note: always double-check the sender and look for your anti-phishing code to avoid scams.Published on 3 July 2025Updated on 10 July 202535OKX P2P verified merchant service agreement
Links to third-party websites In order to implement identification information review, this Site may link to third-party websites (such as online banking websites, identity authentication solutions) (“Linked Websites”).Published on 15 Sept 2023Updated on 28 Jan 2026718How do I use Merchant Coupon Code?
Each code is unique and may be redeemed online or in-store, depending on the merchant’s terms. You can find your available codes in the My Rewards > Coupons section of your app. Please note, these coupons are valid for a limited time only.How do I use my Merchant Coupon?Published on 19 May 2025Updated on 24 Mar 202619McLaren Race Rewind Singapore Winners
In this case, customers that participated during TOKEN2049 at the OKX booth on September 18th and 19th, 2024 and customers who are based in eligible jurisdictions that participated online between September 20th - 23rd, 2024, will have their wallet addresses entered into the random selection generator which will pick the winning wallet addresses, which will be published as they are picked on this page starting Monday 23rd 00:00 BST.Published on 18 Sept 2024Updated on 8 Sept 202513OKX Beginner's Guide
Open your OKX app, select Trade > Spot Tap twice on Trade option and select Spot Select Menu > Learn center to learn how to trade using Spot trading Watch the trading tutorial in Learn Center by selecting the top-right menu Learn more about Spot trading here. Once you're ready, feel free to select the Trade button to explore the available trading options. Select Trade from the Homepage Learn more about Trading here.Published on 22 Aug 2025Updated on 27 Jan 20262TradingView Subscription Codes – Terms and Conditions
Third-Party Service Disclaimer: TradingView is a third-party service provider. OKX is not liable for any technical issues, service interruptions, platform functionality, content, data accuracy, or dissatisfaction arising directly from TradingView's platform or services.2.11.Published on 23 July 2025Updated on 9 Sept 20255Unseen City Shirts - The Roses and The Bees - NFT FAQ
Digital collectibles exist online, they are not a physical object. They are stored on the internet, usually in a digital wallet for safety and security. How do I create an OKX Web3 wallet? Creating a wallet is a simple and free process. Here is a video of how you can create one. Why do I need to use a wallet? A wallet is a safe place to store your digital collectibles. Each wallet holds a unique address that only you can access. You can connect your OKX Web3 or compatible wallet.Published on 19 Apr 2024Updated on 8 Sept 202523Unseen City Shirts - Blue Moon - NFT FAQ
Digital collectibles exist online, they're not a physical object. They're stored on the internet, usually in a digital wallet for safety and security.4. How do I create an OKX Web3 wallet? Creating a wallet is a simple and free process. Here's a video of how you can create one.5. Why do I need to use a wallet? A wallet is a safe place to store your digital collectibles. Each wallet holds a unique address that only you can access. You can connect your OKX Web3 or compatible wallet.6.Published on 25 Apr 2024Updated on 4 Dec 20252What's Options trading?
Mark Price Determined by OKX using the Black model on a real-time basis. Implied volatility is derived from market data, along with the volatility cap and floor. Creation Time Options with new expiration date are created at 8:30 UTC. Expiry Time 08:00 (UTC) on the expiration date Settlement Price Time-weighted average price of the index price during the last one hour before expiration. (The snapshot of the index price is taken at 200ms interval) Please refer to option settlement price history.Published on 19 Nov 2024Updated on 2 Apr 202611