If a position opened with a contract vouchers is liquidated, only the voucher amount will be lost and your own funds won’t be affected. The validity period of trial vouchers may vary by campaign.

Unlock your UTXOs, but remember that the inscription may be lost during the transfer of BTC.

If your deposit can't be found on the blockchain, you can reach out to your corresponding platform's customer support for assistance. Deposit different cryptos Before you submit a deposit request, make sure that you've selected the crypto supported by the corresponding platform. Otherwise, it could lead to deposit failure.

If you didn't backup your Share 3's data to your device's cloud and your device is lost, you can't access your assets permanently as you only have Share 1 remaining on your wallet's server.How do I restore my wallet? You can restore your wallet via cloud backup using Share 1 and Share 3 data even if you have lost your device. All the 3 secret codes will be reset to secure your asset and prevent the risk of Share 2 data being leaked. It'll not affect your wallet address or your assets.

., Google or Microsoft) is compromised or lost, a hacker could also gain access to the verification codes in your Authenticator, posing a security risk. Recommendation: To reduce risk, we recommend disabling or avoiding the use of cloud sync when using an Authenticator.How do I disable cloud sync?

It's necessary to fill in both the withdrawal address and the tag, otherwise, the withdrawal will be lost.

Failure to do so may cause your crypto to be lost permanently.How do I know if a memo or tag is required? When initiating a deposit of crypto, a memo or tag field may appear on the next screen. If it doesn't appear, then it's not necessary for the transaction. On app: [Crypto] tag will appear on deposit page if it's required

Rest assured, assets that have already been recorded on the blockchain will not be lost. Once the network reopens for deposits, the platform will process it promptly. You can refer to the deposit page for the estimated recovery time and check back later.

During the audit work SlowMist found 9 suggestions and 1 low risk. All the findings have been confirmed and fixed. For more information on this, check out the audit report here. OKX Wallet MPC (iOS) audit report - 2023.05.16 OKX MPC Wallet in Android has passed a safety audit by SlowMist. Overall, the audit result is at low risk. During the audit work SlowMist found 9 suggestions and 1 low risk. All the findings have been confirmed and fixed.

Always securely back up your wallet's seed phrase or private key—once lost, it cannot be recovered. Additionally, keep your seed phrase safe, as anyone who gains access to it will have full control over your wallet. Learn more on how you can manually back up your wallet here.

For example, both should be TRON (TRC20); otherwise, assets may be lost.2. How to perform security verification for withdrawals? To ensure asset security, security verification must be completed before withdrawing. You can't disable or switch verification methods, please follow the prompts on the page.

Code Security: OKX is not responsible for lost, deleted, or misdirected codes once they have been successfully distributed to the eligible user. Users are advised to store their codes securely.2.13. Personal Use: Distributed codes are for the personal use of the eligible OKX member only. Use or redemption on behalf of third parties may result in the invalidation of the code and/or disqualification from future campaigns.2.14.

> Reset authenticator method > Select one or more authentication methods you've lost access to or want to reset. Select Confirm > Continue to complete verification using another authentication method you still have access to. Select reset authentication method on security authentication page Follow the on-screen instructions or contact customer support to reset your authenticator app.

To withdraw crypto that requires a tag or memo, follow these steps: Open the OKX App, then go to Assets > Withdraw crypto, and select the crypto you want to withdraw Select Exchanges or wallets and your preferred Network Complete the withdrawal details including the tag/memo Note: it's necessary to fill in both the withdrawal address and the tag, otherwise, the withdrawal will be lost.

If your mobile phone isn't working properly, or you've lost access to it, or you can't get SMS codes, try the following:My SMS codes aren’t working on OKX Try these fixes first to check if you can get codes working again: Automate your mobile phone time.