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TradingView Subscription Codes – Terms and Conditions
Code Forfeiture: If any cancellation, change, or similar issue arises with a TradingView subscription after a code has been applied, no code refund or replacement will be given by OKX, and users cannot claim any acquired rights to reuse the code.2.17.Published on Jul 23, 2025Updated on Sep 9, 2025FAQ5I haven't received the verification code
Why am I not receiving the SMS authentication code? We send SMS codes to the mobile phone linked to your OKX account. Codes may take some time to arrive, and each is valid for 10 minutes. Your account will be locked if you enter incorrect codes 6 times within a period of time. If you're not receiving codes, try these solutions: Clear your browser or mobile app cache, then request a new code. Request a code on different OKX platforms: desktop browser, desktop app, mobile browser, or mobile app.Published on Aug 16, 2023Updated on Apr 10, 2026FAQ32,742How do I use Merchant Coupon Code?
To redeem your coupon, follow these simple steps: Go to My Rewards > Coupons menu Select your coupon to view: The merchant coupon code Instructions for how and where to use it Terms and conditions specific to the offer Redeem: For online use: Copy and paste the code at checkout For in-store use: Show the code to the merchant staff Complete redemption as instructed by the merchantWhat are the important things to remember for Merchant Coupon Codes?Published on May 19, 2025Updated on Mar 24, 2026FAQ19How do I use a physical security key to protect my account?
To set it up: Go to Profile & Settings on okx.com Navigate to the Authenticator App binding page and copy the key provided Use your hardware device to store the key and generate verification codes This method provides enhanced security for actions that require one-time password input.Where can I use the physical security key?Published on Jan 10, 2025Updated on Feb 12, 2026FAQ17,996MENAS P2P Merchant Mania
Ranks Rewards 1st winner Sell ads will be pinned on the top of the marketplace for 3 days + 100 USDT 2nd winner Sell ads will be pinned on the top of the marketplace for 3 days + 90 USDT 3rd winner Sell ads will be pinned on the top of the marketplace for 3 days + 80 USDT 4th winner Sell ads will be pinned on the top of the marketplace for 3 days + 70 USDT 5th winner Sell ads will be pinned on the top of the marketplace for 3 days + 60 USDT 6th winner Sell ads will be pinned on the top of the marketplacePublished on Nov 22, 2024Updated on Feb 9, 2026AnnouncementsHow do I create passkeys? (web)
Select one of the available options to create your passkey: Create with this device Use another device or physical keyCreate with this device Select This Device and complete the biometric authentication/PIN code on your deviceUse another device or physical key Select USB security key Insert your security key and follow the instructions to create your passkey Select A different device Scan the QR code using your mobile device or tablet's native QR code scanner and complete the authentication on yourPublished on Aug 16, 2023Updated on Jan 29, 2026FAQ4,259CeDeFi Trading FAQ
You approve actions (like sending a transaction) with your device biometric or PIN; your biometric data never leaves the device.How do I create passkey wallet for CeDeFi trading?Published on Jan 29, 2026Updated on Jan 29, 2026FAQ5How do I create passkeys? (app)
If you want to create your passkey with your current device, select Continue and complete the biometric authentication/PIN code on your device Select Continue to create a passkey with your current device 7.Published on Aug 16, 2023Updated on Apr 10, 2026FAQ12,953October Mania for PKR P2P Merchants - OKX Merchandise signed by Ali Zafar!
Rewards: TOP 3 merchants will get Featured Ad tags during next periods + OKX Merchandise signed by Ali Zafar 1st place - ad will be pinned on the top of the page on 15-18 Nov + OKX merchandise signed by Ali Zafar 2nd place - ad will be pinned on the top of the page on promoted 20-23 Nov + OKX merchandise signed by Ali Zafar 3rd place - ad will be pinned on the top of the page on promoted 25-28 Nov + OKX merchandise signed by Ali Zafar Terms and conditions: This promotion shall commence on 29 OctPublished on Oct 29, 2023Updated on Nov 17, 2025AnnouncementsHow do I protect my account from Trojan horse takeovers?
Display fake pop-ups You may see convincing prompts asking for two-factor authentication codes or other sensitive data.How does the Trojan horse take over our OKX account? If your OKX account is logged in on an infected device, or if you access your email, SMS, or Google Authenticator from it, the Trojan can capture your login credentials and verification codes. This includes the codes required to authorise actions such as withdrawals or security setting changes.Published on May 30, 2025Updated on Feb 5, 2026FAQ11What's DEX Referral program?
To create your first referral code, go to the DEX Referral dashboard and select Create referral code to generate a custom code. Create your referral code You can create a custom referral code using 5–15 alphanumeric or numeric referral codes. Each wallet account can generate up to 100 referral codes. Once created, it can't be changed or deleted. For each code, you can set 0-20% invitee discount (whole numbers only) and the wallet bound to the code enjoys a service fee discount when trading.Published on Jul 21, 2025Updated on Mar 2, 2026FAQ349DEX Referral FAQ
Steps: Go to the Referral Center Click Referral Codes Available operations: View all codes and commission rates. Track earnings per code. Create new codes (up to 100). Add private notes (visible only to you). Set a default referral code. Copy sharing links.Violations and restrictionsWhat behaviors are considered violations?Published on Dec 31, 2025Updated on Feb 11, 2026FAQ2Pay passkey setup FAQ
Yes, passkeys require a screen lock method, which you can set up as below: Settings > Security > Screen Lock Add PIN/pattern/password Then enable Fingerprint or Face Unlock (depending on your device)How do I troubleshoot my Pay passkey on iOS and Android systems?Published on Dec 18, 2025Updated on Jan 2, 2026FAQHow do I change my phone number?
Select Send code in both the SMS code from new phone number and SMS code from current phone number fields. We'll send a 6-digit verification code to both your new and current phone numbers. Enter the code accordingly.Published on Sep 7, 2023Updated on Mar 12, 2026FAQ14,415How do I migrate my email address or phone number to another account? (web)
For email address migration Go to Profile and select Security Find Email verification and select Change email if you would like to update your email Enter your email in the New email field Select Send code in both the New email code and Code for original email fields. We'll send a 6-digit verification code to both your new and current email.Published on Aug 22, 2023Updated on Apr 1, 2026FAQ385