On-chain deposit logic: Our platform is a centralized exchange, so when you deposit funds to your account address, they will only be credited once it meets the required aggregation conditions. If the amount is too small, the funds cannot be aggregated because the address balance may not be sufficient to cover the miner fees for an on-chain transfer. System management: The minimum deposit amount helps the platform manage asset flows better and prevents system strain caused by small deposits.

These are multi-signature wallets that the users can't control and they contain a small amount of valuable crypto but lack transaction fees. Once users pay these fees, the scammer's script drains the wallet, leaving them empty-handed. Note: never import unknown seed phrases or send your crypto assets to strangers. Scammers offer a "too good to be true" deal of free crypto in Telegram 2.

Once you've submitted your order but it's in the pending state for too long, you can try to manually cancel it from the deBridge platform by following the steps below: Head to the official deBridge website: Start connecting your wallet by selecting Connect wallet on the website Connect the wallet to start the redeeming process Enter the transaction history page by selecting the Clock option Get the list of transactions from the history option When you're on the transaction history page, look for

Select Remove to remove your passkeyWhat should I do if I see “Unable to verify face” when setting up an passkey? When recognizing a face or gesture, please ensure that the surrounding environment is neither too bright nor too dark, and then try again. If you have reached the maximum number of face verification attempts, verification will be temporarily unavailable. In this case, please contact our customer support team for assistance.

In crypto, dust refers to very small amounts of coins or tokens left over after trades or transfers. For example, one satoshi (0.00000001 BTC) is considered dust in Bitcoin. These amounts are usually too small to spend or even pay for fees.How's crypto dust made? An example of the scenario, you purchase a certain amount of BTC and then use it to make various transactions. Once all the transactions have been carried out, a small amount of crypto will remain in the wallet.

Once you've submitted your order but it's in the pending state for too long, you can try to manually redeem your assets from the Portal Bridge by following the steps below: Copy your transaction hash by going to Trade > Swap > Transaction History on the web or app.

Your settings will be retained even when you reopen the app.

Common causes include: Outdated app version Device or operating system incompatibility Too many apps running on your device Network connectivity issues Corrupted app cache or data Temporary server outages Keeping both your device and the app updated can help prevent many of these issues.Why does my OKX app keep crashing? The app may crash if there are compatibility or device performance issues.

When selecting a withdrawal method, you'll always see the processing fees. The fee as displayed on the withdrawal page for app The fee as displayed on the withdrawal page for web Examples of fees charged: Flat fees A fixed amount charged no matter how big or small your withdrawal is. Example: If the flat fee is 3 USD, you’ll always pay 3 USD whether you withdraw 10 USD or 1,000 USD. Percentage fees The fee is calculated as a percentage of your withdrawal amount.

When selecting a deposit method, you'll always see the processing fees. The fee as displayed on the deposit page for app The fee as displayed on the deposit page for web Examples of fees charged: Flat fees A fixed amount charged no matter how big or small your deposit is. Example: If the flat fee is 3 USD, you’ll always pay 3 USD whether you deposit 10 USD or 1,000 USD. Percentage fees The fee is calculated as a percentage of your deposit amount.

You can create up to 100 futures DCA (Martingale) strategies at a time. This limit may change due to platform adjustments, so please refer to the number shown on the page for the actual number you can open.2. Why does the page show “Stop (Creation Failed)” when creating a Martingale bot? This message may appear for one of the following reasons: Initial order amount is too low: The amount you set doesn’t meet the margin required for the minimum number of contracts, which varies by trading pair.

When you deposit funds to our platform, if the receiving address, deposit network, and token contract are correct, and there is a record on the blockchain, but the funds haven't arrived, this may be due to the following reasons: There's a delay in syncing the blockchain to the platform: for the token you deposited, there may be a delay in syncing from the blockchain to the platform’s wallet, which can result in the deposit not being credited and not showing up in your assets.

Phone verification: when you request phone verification, we'll call the phone number linked to your account. Just follow the voice prompts: select 1 to confirm authorization or 2 to cancel it. You can request up to 5 phone verification calls in 1 hour. Email verification: when you request email verification, we'll send a link to the email linked to your account. Open this link to confirm authorization. If you can't open the link from email, try copying and pasting it to your browser.

How do I check institutional verification status? To view the current status of your application, proceed to the verification page. If you see a Continue option, it indicates that your application is incomplete. Select Continue to resume your application and ensure it’s complete before final submission.What should I do if I'm unable to save or proceed on the application page? Ensure that all...

Applicant does not now, and will not in the future, maintain or operate any OKX account or subaccount on behalf of any person or entity, or provide access to any OKX account or subaccount to any person or entity, (1) residing in, or registered, organized, incorporated, formed, or established in, the United States or any sanctioned jurisdiction, including Cuba, North Korea, Iran, Syria, Crimea, Donetsk People’s Republic, and Luhansk People’s Republic (each a “Sanctioned Jurisdiction”), (2) having