When you withdraw cryptos from OKX, please ensure that the network and crypto are supported by the recipient's platform or wallet. Once your withdrawal status is marked as In Progress or Transferred Out, you cannot cancel the withdrawal on OKX. You will need to contact the recipient's platform or wallet for assistance in recovering or reversing the transaction.1.

Introducing the OKX NFT Marketplace – where you can unlock opportunities in event ticket sales, primary subscriptions, and whitelist drops with Launchpad!How can I benefit from OKX Launchpad? In the ever-evolving world of blockchain technology and digital assets, NFTs (Non-Fungible Tokens) have taken the centre stage, transforming the way we perceive ownership and access to unique digital and physical items.

You can set the anti-phishing code in User Center > Security Center > Anti-phishing code. After setting the anti-phishing code, the email sent by OKX will contain the anti-phishing code you set. If there's no anti-phishing code in the email, it's a forged or fraudulent email. Whenever you find an SMS or email is suspicious, you're always welcome to contact our support center that's available 24/7 to verify the authenticity of the message.

If the buyer can't complete the payment, you can ask them to cancel the order. If you can't reach the buyer, you can request to cancel the order by raising a dispute via the following steps: Select the order you want to cancel Select Need Help? Select the issue you are facing Follow the on-screen instructions to submit a disputeWhat should I do if I've made a payment but the seller didn't release crypto? You can remind the seller via the in-app chat or select Remind seller on the order.

Note: OKX is not liable or financially responsible for trade errors.How should I respond when I've made a trade error? The best thing to do is to reach out to your counterparty to start discussing a resolution as soon as you can. OKX cannot invalidate any trades done OTC with another user, the only way to solve a trade error is to agree with your counterparty about how to best proceed.

Now, you can sit back and wait for the buyer to complete the payment. Once the buyer completes payment, you should always double-check if you have received the correct amount. When you have confirmed that you have received the payment made by the buyer, proceed to the respective order and release crypto.On the app Log in to your account on the OKX App and select Buy crypto > P2P trading Open P2P trading from homepage Select Sell at the top and select the local currency you want to receive.

The seed phrase is recognized as the unique identifier to the wallet (also to the derived wallets generated from that wallet), which means that you can manage crypto assets on 80+ networks with it. However, the private key of your wallet is different depending on the network. You can go to Settings, select Backups wallet, and the wallet that you want to back up, followed by entering your password and you will see your seed phrase or private key.

You can always extend the account's enabled status or re-enable your Trader Mode afterwards. These measures reflect our security-first approach to self-custodial trading. As we scale, we'll gradually increase the balance cap and support longer enable periods.How do I check if Trader Mode was disabled or it's about to be?

Sellers can set their own prices, while buyers can choose who they want to trade with. While peer-to-peer trading offers more flexibility, transactions don’t always go smoothly. Thankfully, you can use the block function to control who you want to trade with. If you’ve had an unpleasant experience trading with someone, you can block that particular user. Here are the available block functions: I want to block a userOn the App In P2P trading > Orders, select the user you want to block.

Confirm your emergency contact details after review Once your emergency contact is successfully saved, you can always come back to update your emergency contact. What your emergency contact looks like, and you can always update itWhen will the emergency contact be contacted? If your account stays inactive for the period you've chosen, we'll first try to contact you by email and SMS.

Passkeys allow you to enjoy password-free login without the need for verification codes while being the most secure option to protect your account. Once the passkey feature is activated, at least one passkey must always remain linked to the account. You can reset the existing passkey or add a new one before removing any passkeys you no longer wish to keep.

Always ensure you have sufficient USDT in your funding or trading account. The fee shown on the withdrawal page is paid to blockchain.

To find out the latest component weight, you can always open our OKX Index page and select the index you want to learn more about, and you'll find the component's weight on our index details page (for example, https://www.okx.com/markets/index/btc-usdt). Find the component weightage on our OKX Index page5. What will be updated on API related to index component weights? No changes to current API endpoints and no new endpoints will be added.

Typically, you may just need to be patient and wait a few more minutes for the designated blockchain to confirm your transaction. A number of other reasons could be at play, however, and it's important to know them if you want to manage your own crypto safely.What are the reasons why my deposit hasn't arrived yet? Delayed blockchain confirmation: if you don’t see your crypto deposit, you may need to wait for the sufficient number of blocks to be confirmed first.

Before making the decision, please do your own research and make sure that you're buying the NFT you really want.6. How can I get access to verification? OKX NFT Marketplace extends our thanks to all users for your support. We'll endeavor to deliver a top-quality ecosystem of digital arts. Eligible for getting your collection verified? Apply here. We will keep improving our products and services. For more information, you can always visit our Help Center.