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How to contact a third-party payment channel?
You may reach out to the third-party payment channels via contact details below: Fiat partner How to contact Simplex https://www.simplex.com/support/ Banxa https://support.banxa.com/en/support/tickets/new MoonPay https://www.moonpay.com/contact-us Mercuryo mailto: support@mercuryo.io Coinify https://help.coinify.com/hc/en-us/requests/new UTORG https://utorg.pro/contacts/ Advcash https://support.advcash.com/hc/en-us/requests/new Fiahub https://www.fiahub.com/livechat/ Itez https://itez.com/contactsPublished on 2 Aug 2023Updated on 11 Feb 2026135How do I buy and sell crypto with a third party?
Note: your third-party account's name shall be identical to OKX account's name.How long does it take to receive fiat when selling crypto? It is subject to the fiat merchant's discretion. If you choose to sell and receive through a bank account, the process can take 1-3 business days. It only takes a few minutes to sell and receive via a digital wallet.What are fiat gateways?Published on 5 Sept 2023Updated on 6 Apr 2026674OKX x McLaren NFT Sweepstakes Terms & Conditions
fault or delay of the third-party; (ix) losses you or other third parties suffer that arise from changes in laws, regulations, and/or government orders; and/or (x) losses you or other third parties suffer that arise from force majeure events caused by unforeseeable, unavoidable, and/or unsolvable objective circumstances.Published on 25 Apr 2024Updated on 8 Sept 2025607Common scam tactics
This case exemplifies the importance of online financial awareness and serves as a reminder to be cautious when presented with too-good-to-be-true opportunities on the internet. It also underscores the need for vigilance and knowledge to protect oneself from online scams. Scammers provided a step-by-step guide to the victim to complete the tasks Fraudulent customer service advises the victim to complete another round of tasks in order to withdraw the earned comissions3.Published on 28 Sept 2023Updated on 6 Feb 20262,635X Layer upgrade and OKT/OKB asset handling FAQ
OKX doesn't endorse, guarantee, or take responsibility for any third-party projects deployed on X Layer. Using decentralized public blockchain projects involves risks. Please refer to the X Layer ecosystem risk disclosure and participate cautiously. OKX is not responsible for losses arising from third-party products or services on X Layer.Has OKT been delisted? Why can't I trade it?Published on 13 Aug 2025Updated on 29 Jan 202627How do I submit my proof of address (POA)?
Unacceptable document types The following documents are not accepted as Proof of Address: Bank account opening certificates Digital driver’s licenses Online third-party payment receipts or screenshots Online shopping records Food delivery orders Mobile phone bill payment records, and similar documents Note: If you obtain a bank or credit card statement, please submit the original PDF file or a photo of the physical statement. Screenshots will not be accepted.Published on 5 Sept 2023Updated on 12 Feb 2026853How do I complete the required tasks shown in the app?
This means you might be asked to complete a few tasks within the app, such as submitting additional details or documents.Getting startedStep 1: Watch for a notification If action is required from you, a banner will appear at the top of your app. Tap this banner to continue. Tap the banner to complete your tasks Note: always double-check the sender and look for your anti-phishing code to avoid scams.Published on 3 Jul 2025Updated on 10 Jul 202535OKX P2P verified merchant service agreement
Links to third-party websites In order to implement identification information review, this Site may link to third-party websites (such as online banking websites, identity authentication solutions) (“Linked Websites”).Published on 15 Sept 2023Updated on 28 Jan 2026718How do I deposit SGD with FAST, MEPS and International wire transfer?
To deposit SGD, log in to your online banking and make a transfer to your account with us using the provided transfer details. Start a transfer request using the transfer details that we provide on our app or website.How do I deposit SGD?On the web Log in to your account at my.okx.com.Published on 13 Mar 2025Updated on 3 Dec 2025How do I deposit USD with International Wire transfer as a Singapore user?
To deposit USD via wire transfer, go to your bank account online to send a transfer to your account with us. Start a transfer request using the transfer details that we provide on our app or website.How do I make a USD deposit as a Singapore user?On the web Log in to your account at my.okx.com.Published on 12 Mar 2025Updated on 3 Dec 20252How do I trade smart with the right leverage?
You'll need to spend less time watching the market for short-term changes, and your investments will be more robust and sustainable. We strongly recommend you fully understand the relevant risks and market conditions before copy trading. Make sure to set a suitable leverage setting and avoid setting leverage above 20x.Published on 8 Aug 2023Updated on 9 Feb 20261,031McLaren Race Rewind Singapore Winners
In this case, customers that participated during TOKEN2049 at the OKX booth on September 18th and 19th, 2024 and customers who are based in eligible jurisdictions that participated online between September 20th - 23rd, 2024, will have their wallet addresses entered into the random selection generator which will pick the winning wallet addresses, which will be published as they are picked on this page starting Monday 23rd 00:00 BST.Published on 18 Sept 2024Updated on 8 Sept 202513OKX Beginner's Guide
Open your OKX app, select Trade > Spot Tap twice on Trade option and select Spot Select Menu > Learn center to learn how to trade using Spot trading Watch the trading tutorial in Learn Center by selecting the top-right menu Learn more about Spot trading here. Once you're ready, feel free to select the Trade button to explore the available trading options. Select Trade from the Homepage Learn more about Trading here.Published on 20 Mar 2023Updated on 10 Apr 20261,721P2P featured ad policy (MENA region)
The maker must demonstrate consistent online presence during the featured ad period. Merchants must maintain a minimum available balance in their relevant fiat currency throughout the featured ad duration.What's the selection process? Our P2P team will proactively identify and invite Diamond Merchants who meet the eligibility criteria.Published on 6 Apr 2024Updated on 15 Oct 202521TradingView Subscription Codes – Terms and Conditions
Third-Party Service Disclaimer: TradingView is a third-party service provider. OKX SG is not liable for any technical issues, service interruptions, platform functionality, content, data accuracy, or dissatisfaction arising directly from TradingView's platform or services.2.11.Published on 23 Jul 2025Updated on 17 Nov 2025