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Why is my deposit not credited even when all information is correct?
When you deposit funds to our platform, if the receiving address, deposit network, and token contract are correct, and there is a record on the blockchain, but the funds haven't arrived, this may be due to the following reasons: There's a delay in syncing the blockchain to the platform: for the token you deposited, there may be a delay in syncing from the blockchain to the platform’s wallet,...Published on 17 Oct 2024Updated on 12 Feb 20261,830How do I turn on my trade confirmation for your order, "Close all", and Reverse position trades?
Learn how you can turn on the trade confirmation as below: Navigate to the Chart settings menu at the side menu of your trading screen Select Settings to load the menu Select Trade Confirmations under Settings Once the Settings option is loaded up, select Trade confirmations You can turn on the notification alert for your order confirmation, aside from "Close all" and Reverse position Toggle on the trade confirmations of your preference If you're wondering how you can turn on the cool-off period,Published on 28 Nov 2024Updated on 10 Sept 202512X Layer upgrade and OKT/OKB asset handling FAQ
For details, please refer to the official announcement: Announcement on the PP Upgrade of X Layer and Optimisation of the OKB Gas-Token Economic ModelImplementation schedule August 13, 2025, 2:10 PM (UTC+8) OKT will stop trading on the OKX exchange. OKTChain will continue producing blocks and processing on-chain transactions. August 13, 2025, 3:00 PM (UTC+8) OKX will stop supporting OKB withdrawals to Ethereum (ETH L1).Published on 13 Aug 2025Updated on 29 Jan 202627Quote sorting
We understand and appreciate that this method may not result in the most optimal quote being sorted first for all Takers, and therefore encourage our users to evaluate all quotes on complicated RFQs such as these in order to determine for their own situation what the best quote is. Only the top three quotes, bid and ask, will be visible on the website. To see additional quotes, please use the API to see all Makers' quotes.Published on 30 Jun 2022Updated on 10 Sept 202511Learn & Earn Campaign that is only for Turkish users event rules
All rights reserved.Published on 24 Oct 2023Updated on 9 Feb 202637How do I trade smart with the right leverage?
all futures to 20x or lower.Published on 8 Aug 2023Updated on 9 Feb 20261,031What's Private Copy Trading?
All invitees: both direct invitees and invitees invited by your sub-affiliates through the OKX Affiliate Program. All traders: all copy traders, including those not invited via the OKX Affiliate program after configuring all above information. Select Confirm to generate the invitation link. Use the Share option to share with your copy traders Generate the invitational link once you've filled up the detailsHow do I manage copy traders?Published on 29 Aug 2023Updated on 4 Mar 20261,743OKX Sub-Affiliate link rules
As further detailed in the OKX Affiliate Rules and the OKX Sub-Affiliate Rules, all affiliates and sub-affiliates must remain fully compliant with all applicable laws and regulations and shall be responsible for any violations thereof.Published on 28 Sept 2023Updated on 16 Mar 2026648OKX Learn to Earn: BTC halving 2024 event rules
All rights reserved.Published on 26 Mar 2024Updated on 28 Aug 20256,676OKX Learn to Earn with OKX and TON (The Open Network) phase two event rules
All rights reserved.Published on 26 Dec 2023Updated on 3 Apr 20264,135How do I track my assets when trading in Spot and Futures mode?
Update your display on the Positions & assets type visibility according to your preference Note: The total number of positions across all types, along with the number of results matching the filter criteria, can be displayed simultaneously. Your settings will be retained even when you reopen the app.Published on 23 Oct 2024Updated on 12 Feb 202619How do I publish or subscribe to a signal on Signal Marketplace?
alert message in Trading View and select Publish signal Select Publish signal to proceed to the next phase Fill in all details and select Publish signal Complete your details to publish your signal You've completed all the steps to publish a signal.Published on 12 Mar 2024Updated on 4 Mar 202644OKX Brazil Affiliates New User Campaign
Any and all applicable taxes and all fees and additional expenses, including connection, installation, usage and/or service costs, related to acceptance and use of the rewards, are the sole responsibility of the individual reward recipient.Published on 11 May 2024Updated on 9 Feb 20261OKX Trading Rebate Card - Terms and Conditions
Unless otherwise defined herein, all capitalised terms used shall have the same meanings ascribed to them in the Site Terms. Any and all applicable taxes and all fees and additional expenses, including connection, installation, and/or service costs, related to acceptance and use of the reward are the sole responsibility of the individual reward recipient.Published on 9 Oct 2023Updated on 8 Jan 2026339Trade Like A Pro hype rules
OKX reserves the right to final interpretations of all activities. For more information about OKX, please visit https://www.okx.com © 2023 OKX. All right reserved.Published on 25 Sept 2023Updated on 28 Aug 202513