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How do I find the Marketcap feature?
By utilizing the Marketcap feature, users can easily monitor market movements, compare assets, and identify potential investment opportunities with just a few clicks.Why do I have to use the Marketcap feature? Stay updated: monitor the overall crypto market performance, including price fluctuations and volume trends. Compare assets: view rankings of cryptocurrencies based on market cap, liquidity, and other key metrics.Published on 27 Feb 2025Updated on 10 Sept 20256How do I turn on the quick order feature?
It allows traders to enter their orders with just a few clicks, significantly reducing the time and effort required compared to traditional methods. This feature is especially beneficial in fast-paced market conditions, where timing is crucial, as it ensures that you can quickly react to price movements and execute your trades without delay. There are two types of Quick Order options available to cater to different trading styles and preferences: the Floating window and the Plus button.Published on 23 Oct 2024Updated on 10 Sept 202516How do I turn on and sync multiple charts on a screen?
Yes, you can apply indicators and tools to each chart individually, just as you would in single-chart mode.Can I adjust the layout of the charts after I’ve set them up? Yes, you can change the layout at any time by selecting a new multi-chart configuration.Published on 9 Aug 2024Updated on 10 Sept 202530How do I register an account on OKX?
In just a few minutes, you can register an account, complete verification, and begin trading, exchanging, or earning digital assets. Here’s how the platform works: from simple onboarding to powerful trading tools, every step is designed to help you navigate the world of crypto with confidence and ease. We're a global digital asset platform offering a wide range of services, including spot and derivatives trading, a decentralized exchange (DEX), crypto loans, and an NFT marketplace.Published on 23 May 2024Updated on 7 Apr 202627,184Managing RFQs on the RFQ board
How do I know when a maker's quote will expire? On the RFQ Board is a column labeled "Time Left". The value in this column indicates how much longer the RFQ will remain live until it expires automatically. Under the "Bid" and "Ask" sections, a light gray bar shows behind the values that recedes. When this light gray bar disappears, the quote it is behind will expire automatically.Published on 30 Jun 2022Updated on 10 Sept 202517What should I do if I want to withdraw assets that are not supported on other platforms?
The assets have already left the OKX platform. You can only consult the customer support of the receiving platform or wallet to find out how to recover your assets. You can refer to: What should I do if I mistakenly withdraw crypto via the wrong network?3. Ensure that the deposit and withdrawal networks and addresses match. Please confirm whether the other platform or wallet has credited the funds.Published on 8 Apr 2025Updated on 3 Feb 20269OKX SG Beginner's Guide
Use Simple if: You want to buy crypto tokens quickly and conveniently with just a few clicks You want to set up a recurring buy to buy crypto on a regular basis automatically Help guides: How do I buy crypto with SGD? How do I set up a recurring buy plan?Use Exchange if: You want full flexibility in executing your trades (e.g.Published on 24 Jun 2025Updated on 3 Dec 20253How to prevent phishing emails?
These emails commonly try to create a sense of urgency or temptation, for example asking you to “verify your account immediately,” “update your information,” or “claim a reward.”How do I identify a phishing email? Here are a few simple checks that can help you quickly determine whether an email is genuine:1. Check the sender's email address This is one of the quickest ways to identify a suspicious email, OKX uses a set of official email domains. You can view all official contact channels here.Published on 24 Jun 2025Updated on 16 Dec 20253Why is my OKX app not working?
Common causes include: Outdated app version Device or operating system incompatibility Too many apps running on your device Network connectivity issues Corrupted app cache or data Temporary server outages Keeping both your device and the app updated can help prevent many of these issues.Why does my OKX app keep crashing? The app may crash if there are compatibility or device performance issues.Published on 16 Mar 2026Updated on 6 Apr 20263What's OKX Security Assistant?
Below are the best practices when it comes to handling risky situations: What the OKX Security Assistant displays when there's a riskSingle-item uninstall vs. one-click uninstall Single-item uninstall: suitable when there are only a few risk items and you want to confirm their sources one by one.Published on 15 Jan 2026Updated on 13 Feb 202614How do I check on updates to my support ticket?
In our platform, we want to make sure you’re always informed and never left wondering about the status of your support requests. Once you submit a ticket, you’ll automatically receive updates whenever there’s new activity, such as a reply from our team, a request for more details, or confirmation that your issue has been resolved. How you receive these updates depends on how your ticket was submitted — as a logged-in user or as a guest.Published on 17 Oct 2025Updated on 6 Apr 202647Spot copy trading: copy trader FAQ
How many currencies are supported for spot copy trading? Spot Copy Trading currently supports the majority of spot trading pairs. Please refer to the exact supported pairs displayed on the page. The selection of cryptocurrency pairs has been curated to maintain healthy liquidity levels, prioritizing trader protection. Go to Trade > Trading Square > Copy Trading Management > Spot > Settings > Copy Trading Pairs. On this page, you can view the spot trading pairs supported by Spot Copy Trading.6.Published on 18 Oct 2023Updated on 9 Feb 2026123What's a futures trading bot and how do you automate trades with it?
Futures grid is just one of the powerful trading bots OKX offers. Try it yourself today to automate trades and lock in profits from futures contract price volatility. Game on!Published on 26 Dec 2023Updated on 29 Oct 202535Affiliate activity portal - join page enhancement
How can an affiliate use this new feature? Simply follow the steps below: Look for an ongoing activity on the Affiliate Portal Tick the checkbox beside "Promote activity on Join page. Learn more" Simply share the "https://www.okx.com/join/xxxxxx" URL and users who select on the link will be able to view the activity beside the sign-up form How many activities can I promote at a time using this new feature? You can only promote one activity at a time using this new feature.Published on 8 Jun 2023Updated on 25 Mar 2026221How do I select the correct network for my crypto withdrawals and deposits?
Any of these options are correct, but the difference is in networking performance, and therefore in speed, security, transaction fee, etc., just as different modes of transportation differ in speed and security. After selecting the network, you can copy the deposit address at OKX directly. Open the other exchange platform or wallet. Paste in the address you just copied from OKX under Withdraw, follow the prompts to fill in the relevant information, and confirm to complete a deposit.Published on 22 Aug 2023Updated on 8 Apr 202621,378