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What's Smart Strategies?
How do spot grid bot smart strategies work? Short-term, mid-term, and long-term smart strategies were backtested over 7, 30, and 90 days respectively. Different terms lead to differences in the recommended price range, grid quantity, and profit per grid.6. How do spot dollar-cost averaging (DCA) bot smart strategies work? Conservative, moderate, and aggressive smart strategies indicate how aggressive a trading bot is when executing the DCA strategy.Published on 7 Mar 2025Updated on 17 Nov 20251What to do in the event of a trade error
Trade errors are any incorrect trades that were made in good faith, for instance mistaking one user's trade for another when dealing with multiple counterparties at the same time. If price action is in the other direction shortly after a trade or there were not adequate checks before executing, a trade error is not deemed to have occurred.Published on 30 Jun 2022Updated on 12 Feb 202696How do I manually set up spot grid trading bots?
Selecting Stop will exit your spot grid positions Check the details of your trade and select Stop to exit itHow many grids are available for me to use? Previously, only up to 300 grids were supported.Published on 6 Jun 2024Updated on 17 Nov 2025204Affiliate activity portal - join page enhancement
How can an affiliate use this new feature? Simply follow the steps below: Look for an ongoing activity on the Affiliate Portal Tick the checkbox beside "Promote activity on Join page. Learn more" Simply share the "https://www.okx.com/join/xxxxxx" URL and users who select on the link will be able to view the activity beside the sign-up form How many activities can I promote at a time using this new feature? You can only promote one activity at a time using this new feature.Published on 8 Jun 2023Updated on 25 Mar 2026221OKX x McLaren: Digital Collectibles FAQs
All fans who claimed the Canadian GP collectible were given the Classic rarity tier collectibles from the first eight races of the 2024 Formula 1 season as a gift for participating in the Race Rewind programme.Published on 5 Jun 2024Updated on 8 Sept 20256Index components weightage adjustment FAQ
Previously, all index components were weighted equally. Now different components will have different weights depending on their trading volume and liquidity conditions.3. What indexes will be adjusted and when will this take place? Most of the existing indexes will be adjusted by batch. For the exact timing of the adjustments and specific indexes to be adjusted, please stay tuned to our announcement page.4. How can I know the latest component weight?Published on 14 Dec 2023Updated on 12 Feb 202613What should I do if I deposit to the wrong address?
Please refer to the relevant documentation for more details: How do I find my deposit address and tag/memo/comment?Published on 15 Oct 2024Updated on 12 Feb 2026232What onboarding information is required for a Trust?
Trusts can be arranged in many ways and can specify exactly how and when the assets pass to the beneficiaries.Who are the key persons for a Trust? Grantor: The person who creates the trust, funds it with their assets, and decides how the trust will operate. The grantor is also known as the trustor, settlor, or creator. Trustee: A person or institution that manages the trust's assets for the benefit of the beneficiaries.Published on 13 Oct 2023Updated on 12 Feb 2026113Quote sorting
If multiple Makers are submitting quotes anonymously, when the quotes expire or are canceled they will be treated as if they were from the same maker when being sorted as expired or canceled quotes, below any active quotes.Published on 30 Jun 2022Updated on 10 Sept 202511Pay Account FAQ
Send USDC or USDT onchain through X Layer, Ethereum, TRON and many other networks. Note: onchain transactions require a network fee to be paid in the network's native crypto.How can I recover my Pay account? You can easily sync your passkeys using a cloud backup through iCloud (iOS) or Google Password Manager (Android). If the cloud backup isn’t available, you can reach out to our customer support team to recover your passkey (Pay account).How do I set up my Pay account?Published on 16 Sept 2025Updated on 3 Dec 2025How do I turn on and sync multiple charts on a screen?
Yes, you can select a different trading pair for each chart in the multi-chart view, allowing for side-by-side comparison.How many charts can I display at once? We generally support up to four charts on the screen, but this may vary depending on your device and the platform version you are using.Can I use different timeframes on each chart? Absolutely.Published on 9 Aug 2024Updated on 10 Sept 202530Spot grid bot FAQ
Your total profits will always be tracked correctly under your Total PnL, regardless of how the orders are visualized. Any profits not associated with the order groups will be reflected under Unpaired PnL, so rest assured, none of your PnL is withheld.5. Why are there many PnL metrics displayed on my Spot Grid bot, and which PnL is the true bot PnL? Total PnL is the key metric for tracking your bot's overall performance.Published on 28 Aug 2025Updated on 22 Jan 202617How to prevent phishing emails?
The email contains odd writing Many phishing emails have unusual grammar, spelling mistakes, or unnatural wording. The links don't match the official domain Hover over any link (without clicking). If the URL doesn't belong to an official OKX domain, don't open it.Published on 24 Jun 2025Updated on 16 Dec 20253How can I protect myself from scammers?
Learn how to raise a dispute here.3. How can I further safeguard myself if I'm a seller? Always check your bank/electronic wallet/payment method of choice to confirm if you've received the full payment. Don't solely rely on payment proof provided by the buyer. Also, when you've a large number of orders, don't release your crypto based on an email or SMS notification. Scammers can send a fake SMS which at first glance looks like an SMS from a bank.Published on 21 Aug 2023Updated on 3 Mar 202612,075How do I start onboarding as an institutional user?
Find out how you can register an account here Proceed to hover on the profile menu and select Verification Once you're on the page, find Institutional verification and select the Verify institution option Note: the Institutional verification process is only available on the Web platform. Learn more on how you can check the status of your Institutional account application here.FAQBased on my company or institution type, what verification steps do I need to complete?Published on 10 Oct 2024Updated on 2 Feb 202653