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Crypto gift FAQ
Select the Open gift option to load the gift If a user sends you a gift code, head to the Product Page > Gifts, select the “+” symbol and then select Open gifts. After that, enter the code to open the gift. Insert the received code and select Open gift to receive itTerms and Conditions Both sending and receiving gifts require identity verification. Gifts are valid for 7 days. If not redeemed within 7 days, the gifts will be returned to the sender's account.Published on 26 Sept 2024Updated on 4 Mar 20261,097OKX Web3 wallet customer review reward from Sourceforge terms and conditions
If you have received a feedback link by email, we invite you to leave an unbiased and fair review for a chance to receive a $20 gift card. Terms & Conditions: Any reviews published will be publicly visible to SourceForge site visitors on the SourceForge.net website. Gift cards are not contingent upon the submission of positive reviews. OKX is simply looking for honest reviews and SourceForge will award a gift card regardless of whether the review is positive or negative.Published on 7 Aug 2023Updated on 28 Aug 202555OKX customer review reward from Sourceforge terms and conditions
If you have received a feedback link by email, we invite you to leave an unbiased and fair review for a chance to receive a $20 gift card. Terms and Conditions: Any reviews published will be publicly visible to SourceForge site visitors on the SourceForge.net website. Gift cards are not contingent upon the submission of positive reviews. OKX is simply looking for honest reviews and SourceForge will award a gift card regardless of whether the review is positive or negative.Published on 7 Aug 2023Updated on 8 Oct 202587World Cup VIP Exclusive Gift Set FAQ
Riding the excitement of the World Cup, OKX is rewarding our VIP users with an exclusive gift set. The gift set contains an OKX limited-edition Mini Soccer ball, football jersey with personalized name and number on the back, among other items.How can I get the World Cup VIP Exclusive Gift Set? A snapshot will be taken on March 25, 2026, at 10:00 (UTC+8). Users who are VIPs at the time of the snapshot will be eligible to receive a World Cup VIP Exclusive gift set.Published on 19 Dec 2025Updated on 10 Apr 2026313OKX Trading Rebate Card - Terms and Conditions
With OKX Rebate Card, you can get trading fees rebated back on our products that are available in your country and permitted by local regulations. (Only applicable to countries where Rebate Card is available)How does it work? Each rebate card has its face value and valid usage period. Once rebate card is granted to your account (Rewards Center > My Rewards), your corresponding daily trading fees (00:00 to 23:59 UTC+8) will be distributed to your Funding Account in USDT within the next day.Published on 9 Oct 2023Updated on 8 Jan 2026343Common scam tactics
Be cautious when an individual requests upfront payment through unconventional methods, such as wire transfers, gift cards, or cryptocurrencies. Some scammers will alert you that you've won a prize, but you'll be required to pay an upfront fee in order to receive the prize. Before making any payment, ensure you understand the nature of the transaction and deal only with trusted entities.Published on 28 Sept 2023Updated on 6 Feb 20262,634How do I safeguard my Web3 wallet from fraudsters?
Use legitimate services only: avoid clicking on falsely advertised links for gift cards, fuel cards, recharge cards, etc., especially those offering redirection services. For legitimate recharge services, please use the recipient's provided address to prevent financial losses.What should I do if my wallet is compromised?Published on 13 Dec 2023Updated on 27 Jan 2026990What is the New User Full Rebate Program?
Reward Composition The gift package may include the following reward types, distributed across 7 days according to the daily allocation configuration: Reward Type Description Trading Bonus Can be used for derivatives trading. Profits are withdrawable; principal is not. Contract Voucher One-time use for perpetual futures trading. Profits are withdrawable; voucher principal is not. Rebate Card Rebates on trading fees across eligible products. Rebated fees are withdrawable; card principal is not.Published on 16 Mar 2026Updated on 6 Apr 2026OKX ZERO Trading Fees event FAQs
The rebate cards will be credited in nominals of 100 USDT each The maximum value of rebate card distributed per user will be 2,000 USDT, distributed in 20 instances. After trading $100,000 and using up the existing rebate card balance, you will receive the next 100 USDT rebate card within 20 minutes - up to a maximum of 2,000 USDT trading fee rebate per user.9. How do I use the fee rebate card? The rebate cards will be credited in nominals of 100 USDT each.Published on 6 Jul 2023Updated on 3 Apr 202638Google Pay – Additional Terms
Google is not the issuer of the OKX Debit Card ("Card") and bears no responsibility for Card transactions or disputes. Token Provisioning & Removal Google creates a virtual card number (“token”) when you add the Card. We may refuse, suspend, or delete a token if we suspect fraud, you breach the Cardholder Agreement, or where required by law or card-scheme rules. User Responsibility Keep your Android device, screen-lock, and Google Account secure. Lost, stolen, or compromised device?Published on 8 Aug 2025Updated on 3 Oct 202511Apple Pay – Additional Terms
Apple is not the card issuer and is not responsible for the OKX Debit Card ("Card"), underlying account, or any transaction disputes. Tokenised Card When you add the Card to Apple Pay, Apple substitutes a Device Account Number (“token”) for your actual Card number. We may decline, suspend, or delete that token at any time—for example, if we suspect fraud or if your Card account is closed.Published on 8 Aug 2025Updated on 3 Oct 202510What are Source of Funds (SoF) and Source of Wealth (SoW)?
Will/Testament Must be officially certified Grant of probate Must be an official court document Distribution Statement Shows inheritance amount Tax Statement Shows inheritance amount received Bank Statement Shows inheritance transfer Gift Letter Must be notarized Transfer Record Must show transfer history Others Must show the transfer of assets (as part of an inheritance or gift) Government benefits Benefits Statement Issued within the last 3 months Provider Letter Shows confirmed benefit amountPublished on 24 Dec 2024Updated on 17 Nov 20251How can I reduce trading fees?
To learn how to become an OKX nodes and enjoy rebate and fee discounts, please refer to the OKX Affiliate Program Rules.Participate activities Relevant updates will be communicated through official platform announcements, such as affiliate programs or promotions on the app.Published on 19 May 2025Updated on 10 Apr 202664Guide to ID and selfie photos for identity verification
The photos of your ID should also show all corners of the ID card or document. Usually, you'll be required to upload both the photo side and the back side of your ID, as shown in the examples below. Photo side of ID Back side of IDWhat if there's no back side to my ID? Certain identity cards or documents don't have back sides, such as passports. During a verification process, you can just upload the photo side or photo page if required.Published on 13 Oct 2023Updated on 28 Jan 202613,418How can I protect myself from scammers?
We don't hold onto cash or freeze any payments from the buyer as the payment is made offline — from card to card (or from wallet to wallet). It's technically impossible for us to hold to payments made outside of the OKX platform. We'll release the crypto to the buyer's account after the seller confirms the payment has been received and selects the Release Crypto option.2. What should I do if I'm dealing with a scammer or have been scammed?Published on 21 Aug 2023Updated on 3 Mar 202612,081