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Why is there a minimum deposit amount for non-BTC?
On-chain deposit logic: Our platform is a centralized exchange, so when you deposit funds to your account address, they will only be credited once it meets the required aggregation conditions. If the amount is too small, the funds cannot be aggregated because the address balance may not be sufficient to cover the miner fees for an on-chain transfer. System management: The minimum deposit amount helps the platform manage asset flows better and prevents system strain caused by small deposits.Published on 16 Oct 2024Updated on 3 Sept 202532What documents are accepted as proof of sources of funds from decentralized finance?
Understanding the acceptable forms of documentation is crucial for individuals and entities engaging in order for them to be able to continue their trading in Centralized Finance (CeFi). This guide explores the key records typically recognized to demonstrate the origin of funds in the decentralized ecosystem.What are the commonly accepted proof types for the source of funds from decentralized finance?Regular users Statements from an exchange platform.Published on 12 Nov 2024Updated on 9 Feb 202653Why haven’t I received a reply from the blockchain project team?
Each blockchain functions as a decentralized system, meaning there's no central support team responsible for individual user requests.How does OKX work with different blockchain networks? We connect to multiple blockchain networks — including Ethereum, Bitcoin, and others — to support deposits, withdrawals, and on-chain transactions.Published on 17 Oct 2025Updated on 27 Jan 202613How do I secure my exchange account?
Given how crypto assets have no central issuing authority, they're vulnerable to hacking and theft. It's recommended that users take all necessary precautions, including using these security features and ensuring that their devices are free from malware and viruses. Manage Devices and Authorizations Regularly review your device login activity under Security Settings > Linked Devices.Published on 12 Jun 2024Updated on 23 Mar 20261,318What are Source of Funds (SoF) and Source of Wealth (SoW)?
Investment Account Statement Issued within the last 3 months Retirement Account Statement Issued within the last 3 months Brokerage Statement Issued within the last 3 months Bank Statement Shows investment income (past 3 months) Tax Document Shows investments (past 12 months) Others Issued within the last 3 months with funds confirmation Exchange wallet Exchange Statement Issued within the last 3 months and showing name/wallet address Sale Receipt/Confirmation Shows recent crypto asset sales from centralizedPublished on 24 Dec 2024Updated on 17 Nov 20251What's a dusting attack?
This only works with centralized exchanges, where you have to go through identity verification to open an account. Once the attacker learns who you are, they can target you with phishing, extortion, and other crypto scams. In other words, the dust attack itself is not an attack. It's more like setting the stage for an attack — the first step in setting up a greater crypto scam.How do scammers know my wallet address? Most blockchain transaction data is publicly available.Published on 4 Oct 2024Updated on 3 Mar 202613Why did my identity verification fail?
OKX ceased to provide centralized virtual asset trading services to Hong Kong residents on 31 May 2024. OKX Web3 (self-hosted wallet) services are not affected and will remain available to Hong Kong users. Note: You can refer to How do I verify an individual account for specific requirements and check this link for more tips on verifying your selfie and ID. How to check the failed reason for identity verification?Published on 5 Sept 2023Updated on 9 Apr 202611,530
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