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How do I submit my proof of address (POA)?
Valid bank statements Tax form, tax statement, or tax return Pay stub that contains a residential address Valid rental agreement (the remaining tenure cannot be less than 2 months) Valid utility bills such as water, electricity, gas, home-attached TV or internet bills, or landline telephone bills. Mobile phone statements are not acceptable.Published on Sep 25, 2024Updated on Nov 17, 2025FAQ3How do I change the chart type?
For example, by simply choosing TradingView when you're trading on our platform, you gain access to an extensive array of chart types and advanced tools. This integration significantly boosts your analytical abilities, empowering you to make smarter, well-informed trading decisions.Published on Nov 5, 2024Updated on Sep 10, 2025FAQ13How do I stay safe from phishing SMS using the name OKX?
Don’t download apps, extensions, or wallets from unknown or unofficial sources. As scammers adopt more sophisticated methods, staying alert and informed is your best line of defense. Even experienced users can be caught off guard if they're not careful. Always remember: OKX will never ask you to call a number or click a link in an SMS to verify your account or resolve any account issues immediately. When in doubt, pause and check through the official OKX app or website.Published on May 9, 2025Updated on Mar 4, 2026FAQ321What should I do if I mistakenly withdraw crypto via the wrong network?
Learn more on how to import your account on MetaMask Open the MetaMask wallet extension, select Import an existing account, and Type your Secret Recovery Phrase to import your wallet 2. Log in to your OKX exchange account, and select Assets > Deposit 3. Find the crypto and network that you've wrongly transferred, and Copy the deposit address. For example, if you previously mistakenly selected ETH network for USDC, in this case, you should select USDC-ERC20 4.Published on Jan 21, 2025Updated on Apr 3, 2026FAQZero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
Low-degree polynomial extension: using the above polynomial constraints, we can obtain a computation trace polynomial of length uts * N. For security reasons, we perform commitment to the polynomial on a larger evaluation domain, with the domain amplification factor as extension_factor. In the above case, we could calculate a polynomial p(x) from I(x). When we use an extension_factor of 8, we will calculate another 32(8-1)* points on p(x).Published on May 10, 2023Updated on Sep 8, 2025FAQ179What's the Spot Grid bot and how do I use it?
As the price drops, the grid follows automatically, but it's important to note that each extension of the grid requires additional capital from your main account to fund the new orders. If there aren't enough funds, the grid won't extend further. You can choose to reserve funds at the time of bot creation to ensure your grid has the capital it needs during a Trailing Down event.Published on Oct 3, 2025Updated on Nov 17, 2025FAQ7Spot grid bot FAQ
As the price drops, the grid follows automatically, but it's important to note that each extension of the grid requires additional capital from your main account to fund the new orders. If there aren't enough funds, the grid won't extend further.You can choose to reserve funds in advance, at the time of bot creation, to ensure your grid has the capital it needs during a Trailing Down event.Published on Aug 28, 2025Updated on Jan 22, 2026FAQ17How to set up an OKX Signal Trading bot with TradingView
This grants you extensive control over active position management, empowering you to make adjustments whenever necessary.3. Instantly Close Open Positions Additionally, you have the convenience of not only viewing your open positions but also directly closing any existing open position on a specific trading pair with a simple click of a button. By doing so, you can fully close your positions for that pair at the prevailing market price.Published on Aug 30, 2023Updated on Dec 3, 2025Product documentation
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