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This case exemplifies the importance of online financial awareness and serves as a reminder to be cautious when presented with too-good-to-be-true opportunities on the internet. It also underscores the need for vigilance and knowledge to protect oneself from online scams. Scammers provided a step-by-step guide to the victim to complete the tasks Fraudulent customer service advises the victim to complete another round of tasks in order to withdraw the earned comissions3.Published on Sep 28, 2023Updated on Feb 6, 20262,635X Layer upgrade and OKT/OKB asset handling FAQ
OKX doesn't endorse, guarantee, or take responsibility for any third-party projects deployed on X Layer. Using decentralized public blockchain projects involves risks. Please refer to the X Layer ecosystem risk disclosure and participate cautiously. OKX is not responsible for losses arising from third-party products or services on X Layer.Has OKT been delisted? Why can't I trade it?Published on Aug 13, 2025Updated on Jan 29, 202627How do I complete the required tasks shown in the app?
This means you might be asked to complete a few tasks within the app, such as submitting additional details or documents.Getting startedStep 1: Watch for a notification If action is required from you, a banner will appear at the top of your app. Tap this banner to continue. Tap the banner to complete your tasks Note: always double-check the sender and look for your anti-phishing code to avoid scams.Published on Jul 3, 2025Updated on Jul 10, 202535How do I create a DEX trading wallet?
If your wallet address is flagged as a “black address,” you can only escape or deactivate the wallet—you won’t be able to continue trading. Before making changes, we recommend backing up the private key or seed phrase of your target Externally Owned Account (EOA).Published on Oct 1, 2025Updated on Nov 17, 2025How do I use Merchant Coupon Code?
Each code is unique and may be redeemed online or in-store, depending on the merchant’s terms. You can find your available codes in the My Rewards > Coupons section of your app. Please note, these coupons are valid for a limited time only.How do I use my Merchant Coupon?Published on May 19, 2025Updated on Mar 24, 202619OKX Beginner's Guide
Open your OKX app, select Trade > Spot Tap twice on Trade option and select Spot Select Menu > Learn center to learn how to trade using Spot trading Watch the trading tutorial in Learn Center by selecting the top-right menu Learn more about Spot trading here. Once you're ready, feel free to select the Trade button to explore the available trading options. Select Trade from the Homepage Learn more about Trading here.Published on Nov 10, 2025Updated on Jan 27, 20261TradingView Subscription Codes – Terms and Conditions
Third-Party Service Disclaimer: TradingView is a third-party service provider. OKX is not liable for any technical issues, service interruptions, platform functionality, content, data accuracy, or dissatisfaction arising directly from TradingView's platform or services.2.11.Published on Jul 23, 2025Updated on Sep 9, 20255What's a futures trading bot and how do you automate trades with it?
The bot operates 24/7, monitoring the markets and identifying profitable opportunities even when you're not actively watching. This eliminates the need for constant manual monitoring and allows you to take advantage of market movements and opportunities as they arise, maximizing your potential for success. Trading bots also offer benefits such as eliminating emotional biases and human errors.Published on Dec 26, 2023Updated on Oct 29, 202535How can you protect yourself from a phishing attack?
A phishing attack is a prevalent online scamming method where perpetrators use various techniques to mimic the URL address and webpage contents of a legitimate website.Published on Aug 17, 2023Updated on Mar 3, 20263,696How do I create passkeys? (web)
We now support Fast Identity Online (FIDO) passkeys as a two-factor authentication method. Passkeys allow you to enjoy password-free login without authentication codes. It's the most secure option to protect your account, and you can use your biometrics or a USB security key to log in. Once the passkey feature is activated, at least one passkey must always remain linked to the account.Published on Jan 19, 2025Updated on Feb 9, 20262How do I buy crypto with debit cards?
Enter the exact amount from your online bank account on the card verification screen. Verify to complete the card verification process. We'll cancel this pending deposit in about an hour and remove the card from your account if you have not verified within this time. If you leave our app or website during the verification, you can continue the verification process from Buy Crypto. While transactions are available for 1 hour, banks need more time to cancel the pending deposit.Published on Sep 13, 2024Updated on Feb 19, 20266How do I create passkeys? (app)
We now support Fast Identity Online (FIDO) passkeys as a two-factor authentication method. Passkeys allow you to enjoy password-free login without the need for verification codes while being the most secure option to protect your account. Once the passkey feature is activated, at least one passkey must always remain linked to the account. You can reset the existing passkey or add a new one before removing any passkeys you no longer wish to keep.Published on Aug 16, 2023Updated on Apr 10, 202612,960How do I deposit USD with a debit card?
Enter the exact amount from your online bank account on the card verification screen. Verify to complete the card verification process. We'll cancel this pending deposit in about an hour and remove the card from your account if you have not verified within this time. If you leave our app or website during the verification, you can continue the verification process from Buy Crypto or Cash Deposit. While transactions are available for 1 hour, banks need more time to cancel the pending deposit.Published on Mar 2, 2026Updated on Mar 2, 2026What should I do if I mistakenly withdraw crypto via the wrong network?
If you select the wrong network when withdrawing assets to a third-party platform or your wallet, you may not receive the assets. If you withdraw to a third-party platform with the wrong network, you'll need to reach out to the third-party's support team for assistance. If you withdraw to a third-party wallet with the wrong network, you can retrieve it by following the guidance below:Retrieve it via Web3 walletApp 1.Published on Jan 21, 2025Updated on Apr 3, 2026What onboarding information is required for a Trust?
Identify all key parties Identify all parties involved in the trust, including the trustee, beneficiaries, grantors, and any authorized users. Provide trust documentation Provide documentation that outlines the key persons (for example, trustee, beneficiaries) of the trust.Published on Oct 13, 2023Updated on Feb 12, 2026113