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Trading Bot Marketplace FAQ
In conclusion, the Trading Bot Marketplace on our platform is a pivotal feature that caters to a diverse audience, simplifies the trading process, and can enhance the overall user experience. By providing an accessible entry point for beginners and advanced tools for seasoned traders, we continue to innovate in the dynamic world of cryptocurrency trading.Published on Jun 13, 2024Updated on Jan 2, 202651OKX Learn to Earn: BTC halving 2024 event rules
OKX may delay the distribution of event rewards due to system issues or other special circumstances. If you have not received the event rewards within 48 hours after completing the account verification, please contact customer service, and we will actively follow up on the situation.Published on Mar 26, 2024Updated on Aug 28, 20256,676OKX Learn to Earn with OKX and TON (The Open Network) phase two event rules
OKX may delay the distribution of event rewards due to system issues or other special circumstances. If you have not received the event rewards within 48 hours after completing the account verification, please contact customer service, and we will actively follow up on the situation.Published on Dec 26, 2023Updated on Apr 3, 20264,135How do I determine my company type and understand which documents I need to prepare?
If necessary, you may also consider seeking advice from external legal counsel or consultants who specialize in corporate matters. Learn more about the types of institutions that are supported by us here.Published on Oct 13, 2023Updated on Feb 12, 2026136How do I use Merchant Coupon Code?
A Merchant Coupon Code is a special reward that lets you enjoy discounts or free items from selected partner merchants. Each code is unique and may be redeemed online or in-store, depending on the merchant’s terms. You can find your available codes in the My Rewards > Coupons section of your app. Please note, these coupons are valid for a limited time only.How do I use my Merchant Coupon?Published on May 19, 2025Updated on Mar 24, 202619How do I add OKX widget on my phone?
Note: in case you have skipped the prompt, you may find this toggle from Settings > Apps > Menu > Special access > Appear on top > Make sure toggle is on for OKX.Published on Aug 15, 2023Updated on Apr 10, 20265,886Las Vegas GP 2025 Poker Chip Campaign Terms and Conditions
Sub-accounts will not be eligible to participate or receive any rewards.Reward description: Tier 1: Each eligible attendee who completes the poker chip number validation process and passes OKX’s advanced identity verification (each an "Eligible Participant") will receive $60 in BTC. Note $10 in BTC is OKX's standard new user reward that will immediately be sent to your OKX wallet.Published on Nov 18, 2025Updated on Nov 19, 2025Spot grid bot FAQ
Once you create your Spot grid bot, the initialization process, as described here, takes place. This involves placing buy orders, sell orders, or a combination of both, depending on your chosen investment mode.Published on Aug 28, 2025Updated on Jan 22, 202618Trading Signal Bot FAQs
The process largely depends on how your script provider has encoded alerts to enable you to transmit signals from the script to OKX or any external platform. Certainly, the most fundamental step in this process involves creating alerts based on your script's conditions and then sending these alerts to the OKX Webhook URL. However, it's important to note that each script may have a different approach.Published on Oct 9, 2023Updated on Apr 10, 2026136How do I secure my account after detecting unusual activity?
If you spot anything unusual in your account settings, make sure to review and refresh these key security settings:Account password You can change your login password by following these steps: Open your OKX App Select the Menu option Open User Center page Navigate to Profile and Settings Select Security Choose Login Password and follow the prompts to update it Note: it's recommended to use a strong password that includes a mix of lowercase and uppercase letters, numbers, and special characters.Published on Mar 21, 2025Updated on Feb 12, 202632What's Satoshi test and how do I complete it?
Selecting Next will bring you to the start screen of your verification flowThe Satoshi test verification process begins Be mindful of the time limit to complete the Satoshi test. The countdown begins once you select Start verification. The time limit is stated in the description on the Satoshi test page before the verification process starts.Published on May 28, 2024Updated on Feb 17, 202661How do I withdraw USD with U.S. Domestic wire transfer?
Actual timing varies depending on your bank's processing time.Published on Feb 5, 2025Updated on Dec 3, 202510Know Your Business (KYB) FAQ
KYB is a critical component of OKX’s Know Your Customer (KYC) measures and helps mitigate risks posed by financial crime, such as money laundering, fraud, and the financing of terrorism.What's the KYB process? The KYB process starts by asking you to provide a range of basic identifying information, such as your institution’s legal name, address, organizational structure, and the identities of key persons in your institution (among other relevant and verifiable information).Published on Jan 29, 2025Updated on Sep 27, 202530OKX Trading Rebate Card - Terms and Conditions
OKX may delay the distribution of Mystery Boxes or rewards due to system issues or other special circumstances. If you haven't received the Mystery Boxes or rewards within 48 hours after the completion of tasks eligible for Mystery Boxes or rewards, please contact customer service, and we'll actively follow up on the situation. OKX has the right to suspend, freeze, and/or seal user accounts and assets within the accounts according to applicable laws or OKX's terms of service.Published on Oct 9, 2023Updated on Jan 8, 2026343How do I verify my identity with ID and selfie photos?
The information collected is for the sole purpose of completing the verification process. If you have any questions, please contact our customer support. Find the list of identification details required to complete the identity verification process here.Published on Sep 4, 2024Updated on Mar 10, 202644