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What are Source of Funds (SoF) and Source of Wealth (SoW)?
History Provide screenshots or exported files of borrowed/supplied transactions Gambling winnings Tax Record Shows gambling/lottery income Bank Statement Shows received funds from gambling winnings Professional Letter Shows confirmed gambling activities Others Issued by government or lottery authority Shows evidence of gambling or lottery winnings Legal settlements Settlement Document Shows settlement amount Insurance Settlement Shows insurance payoutPublished on Dec 24, 2024Updated on Apr 3, 2026748What documents are accepted as proof of sources of funds from decentralized finance?
Bank statement showing receipt of funds from exchange. Transaction receipts from decentralized exchanges showing funds swapped or obtained. Note: have to be issued within 3 months. Authentic documents as proof of the source of funds Airdrop participation Screen capture that shows proof of the airdrop allocation from the Telegram airdrop games. Transaction history from your cryptocurrency wallet(s) showing the airdrop transaction, including the token name, amount received, and timestamp.Published on Nov 12, 2024Updated on Feb 9, 202653General X Drops Campaign Terms and Conditions
Australia: OKX Australia Pty Ltd and OKX Australia Financial Pty Ltd. EEA: OKX Europe Limited (Malta). UAE: OKX Middle East Fintech FZE (OKX Dubai). Brazil: OKX Serviços Digitais Ltda. Singapore: OKX SG Pte. Ltd. Other Eligible Regions: Aux Cayes FinTech Co. Ltd.Published on Feb 12, 2026Updated on Mar 3, 20263.1M+ $SENT X Drops campaign terms and conditions
Australia: OKX Australia Pty Ltd and OKX Australia Financial Pty Ltd. EEA: OKX Europe Limited (Malta). UAE: OKX Middle East Fintech FZE (OKX Dubai). Brazil: OKX Serviços Digitais Ltda. Singapore: OKX SG Pte. Ltd. Other Eligible Regions: Aux Cayes FinTech Co. Ltd.Published on Feb 4, 2026Updated on Feb 5, 20268M $SPACE Drops Campaign Terms and Conditions
Australia: OKX Australia Pty Ltd and OKX Australia Financial Pty Ltd. EEA: OKX Europe Limited (Malta). UAE: OKX Middle East Fintech FZE (OKX Dubai). Brazil: OKX Serviços Digitais Ltda. Singapore: OKX SG Pte. Ltd. Other Eligible Regions: Aux Cayes FinTech Co. Ltd.Published on Jan 27, 2026Updated on Jan 27, 20261.25M $FOGO X Drops Campaign terms and conditions
Australia: OKX Australia Pty Ltd and OKX Australia Financial Pty Ltd. EEA: OKX Europe Limited (Malta). UAE: OKX Middle East Fintech FZE (OKX Dubai). Brazil: OKX Serviços Digitais Ltda. Singapore: OKX SG Pte. Ltd. Other Eligible Regions: Aux Cayes FinTech Co. Ltd.Published on Jan 8, 2026Updated on Jan 16, 2026500k $BREV campaign terms and conditions
Australia: OKX Australia Pty Ltd and OKX Australia Financial Pty Ltd. EEA: OKX Europe Limited (Malta). UAE: OKX Middle East Fintech FZE (OKX Dubai). Brazil: OKX Serviços Digitais Ltda. Singapore: OKX SG Pte. Ltd. Other Eligible Regions: Aux Cayes FinTech Co. Ltd.Published on Jan 8, 2026Updated on Jan 8, 2026450k XPL - X Drops Campaign Terms and Conditions
Australia: OKX Australia Pty Ltd and OKX Australia Financial Pty Ltd. EEA: OKX Europe Limited (Malta). UAE: OKX Middle East Fintech FZE (OKX Dubai). Brazil: OKX Serviços Digitais Ltda. Singapore: OKX SG Pte. Ltd. Other Eligible Regions: Aux Cayes FinTech Co. Ltd.Published on Dec 16, 2025Updated on Dec 16, 20251.5M $NIGHT X Drops campaign terms and conditions
Australia: OKX Australia Pty Ltd and OKX Australia Financial Pty Ltd. EEA: OKX Europe Limited (Malta). UAE: OKX Middle East Fintech FZE (OKX Dubai). Brazil: OKX Serviços Digitais Ltda. Singapore: OKX SG Pte. Ltd. Other Eligible Regions: Aux Cayes FinTech Co. Ltd.Published on Dec 11, 2025Updated on Jan 8, 20261M SEI X-Drops Campaign - Terms and Conditions
Australia: OKX Australia Pty Ltd and OKX Australia Financial Pty Ltd. EEA: OKX Europe Limited (Malta). UAE: OKX Middle East Fintech FZE (OKX Dubai). Brazil: OKX Serviços Digitais Ltda. Singapore: OKX SG Pte. Ltd. Other Eligible Regions: Aux Cayes FinTech Co. Ltd.Published on Dec 4, 2025Updated on Dec 11, 2025How do I switch Profit and Loss (PnL) value and percentage display?
The Profit and Loss (PnL) shows your trading performance, either as a value or a percentage. It helps you track the profitability of your trades and overall portfolio.Why would I want to switch between PnL value and percentage display? Switching between PnL value and percentage allows you to view your performance in different ways: Value: Shows the actual profit or loss in the currency you are trading.Published on Jul 7, 2024Updated on Apr 8, 202646How do I check if an email is officially from OKX via EML file?
If the verification result shows that the address is not an official domain, the email can be considered fraudulent. If the address is valid but the email content appears suspicious (e.g., contains instructions to withdraw funds, scan QR codes, or click links), proceed to 2.2. Verify the email's authenticity using the EML file If the verification result shows the address is official, but the content appears suspicious: Proceed to use the EML file to verify the authenticity of the email.Published on Nov 24, 2025Updated on Mar 4, 202615Why haven’t I received a reply from the blockchain project team?
If you made a deposit or withdrawal on our platform and the transaction status shows “completed” on your OKX account, but you’re still having issues, please check the following: Verify your transaction on blockchain explorer Copy the transaction hash (TxID) from your OKX transaction record. Paste it into the relevant blockchain explorer (for example, https://etherscan.io/ for Ethereum) to view the real-time status.Published on Oct 17, 2025Updated on Jan 27, 202613How do I use Merchant Coupon Code?
A timer will show if the code is still valid. For usage issues, check directly with the merchant.3. Can I use an expired coupon? No. Once a coupon expires, it cannot be reissued or extended. Enjoy your reward and happy redeeming!Published on May 19, 2025Updated on Mar 24, 202619Why can’t I see or use my crypto balance?
If you’ve confirmed your funds aren't in, and the deposit/trade shows as completed for over 2 hours, reach out to our Support team via OK Assistant on Support Center with your TxID/order ID. This helps the support team track and resolve the issue quickly.Published on Oct 14, 2025Updated on Jan 15, 20266