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What should I do if facial recognition fails?
Device-related issuesApp permissions Kindly ensure that our app has been granted permission to access your phone's photo album and camera, as well as permission to use storage space. You can configure this through your phone's app permission settings.App version Update the app to the latest version and try again.Published on Oct 11, 2024Updated on Apr 6, 2026FAQ434How do I set up wallet release for my DEX trading wallet?
Go to OKLink and select the blockchain you want to transfer tokens from Find your blockchain on the Explorer tab For Solana chain, there are 2 DEX trading addresses, copy the Storage address. Copy the storage address Paste the address into OKLink and search for it.Published on Sep 24, 2025Updated on Nov 17, 2025FAQ1What's KYC: What to expect and why it matters?
Here’s what to expect: Faster processing times through automation and AI-driven verification Stronger security with encrypted storage and facial recognition tools Privacy-centric updates that minimize unnecessary data exposure Broader support for global ID types and regional verification options As regulations evolve, so will KYC—and we’re committed to keeping your experience seamless and secure.Published on Jun 24, 2025Updated on Apr 6, 2026FAQ55
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