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Time-weighted Average Price (TWAP)
What is the Time-weighted Average Price? Time-weighted average price (TWAP) strategy splits your order and places smaller orders at regular time intervals. It is a strategy that will attempt to execute an order which trades in slices of order quantity at regular intervals of time as specified by users. The purpose of TWAP is to minimize the market impact on basket orders. This bot triggers the order based on the predefined time intervals.Published on Jun 17, 2022Updated on Apr 1, 2025Product documentationHow do I check on updates to my support ticket?
Always return to your ticket to view the complete response and reply.For guest users If you submit a ticket without logging in, you’ll be treated as a guest user. Once your guest ticket is created, you'll receive an email notification. To view your ticket and reply to customer service, please click the unique link provided in the email notification.Published on Oct 17, 2025Updated on Apr 10, 2026FAQ47Spot cost price
Trading Account - Spot Cost Price Asset 2.1 Asset Average Cost Price Cumulative Cost Price Definition Average cost price is the average price at which you buy spot Cumulative cost price is the cumulative price at which you buy and sell spot Cost Price (Average cost price before last buy × Amount + Price of last buy × Amount) / Net buying amount (Cumulative buying value – Cumulative selling value) / Net buying amount PnL (Last price – Cost price) × Net buying amount Net buying amount × Last pricePublished on Jun 17, 2022Updated on Nov 6, 2025Product documentationPrice limit rules
Average premium in the past 5 minutes is calculated as follows: Contract trading data per 200 milliseconds is obtained for the last 5 minutes, along with the spot index, and the mid-price per 200 milliseconds is calculated. Mid-price = (Best ask price + Best bid price) / 2. The mid-price minus the spot index is used as the premium basis per 200 milliseconds, and the average value of premiums over the last 5 minutes is calculated.Published on Jun 16, 2022Updated on Jan 28, 2026Product documentationSpot index prices
To ensure the index prices accurately reflect each token’s fair spot price, they are ordinarily calculated as weighted averages of spot prices taken from mainstream exchange(s). The average mechanism is designed to ensure that the index remains representative, effectively mitigating the influence of anomalous price deviations originating from a single exchange. Calculating the spot index price A.Published on Jun 16, 2022Updated on Nov 5, 2025Product documentationHow do I set a price alert?
By setting up alerts, you establish a proactive defense mechanism, ensuring you're promptly notified whenever price action aligns with your price levels of interest. How can I set a price alert? You can set a price alert and be informed when the price reaches the key price points. Navigate through the process by following these steps: On the App: 1. Tap Trade > Select the trading type at the top 2. Tap the three dots in the upper right corner > Alerts > Add alert 3.Published on Apr 30, 2024Updated on Apr 9, 2026FAQ260How do total Profit and Loss (PnL) and Grid profits work for Spot Grid?
an approximation.Published on Jun 20, 2025Updated on Nov 26, 2025FAQ54Crypto profit & loss analysis (PnL) FAQ
Cryptos held before this date and not sold will be calculated at the price of 00:00 on November 6, 2020.10. What are the average cost price and cumulative cost price? The cumulative cost price includes both unrealized PnL and realized PnL when calculating returns.Published on Apr 3, 2026Updated on Apr 6, 2026FAQHow to add personalized messages for custom price alerts?
Below is how you can add personalized messages to your custom price alerts on our platform: Navigate to the chart of the specific asset and select the Alerts option by selecting the bell icon above the trading chart to access the price alerts feature Start by selecting the Alerts option Select Create alerts or select an existing alert you want to edit Proceed to select the alert of your preference or the Create alerts option Set the Price and enter the price point that will trigger the alert ProceedPublished on Feb 6, 2025Updated on Sep 10, 2025FAQ3How do I join a video call with customer support?
To ensure the verification call runs smoothly, you may use the translation feature on the web Web: translate English to your spoken languageOn the appI can login to my OKX account After logging in, you can find your ticket from My Tickets page Go to Menu Select Get Help under More Select the Check your tickets self-service tool card on the support page to access the My tickets page Locate your ticket under Active tickets, then select Join queue to enter the room.Published on Aug 26, 2025Updated on Apr 6, 2026FAQ50What should I do if I deposit to the wrong address?
Recommended actions: App: You can refer to this article and follow the instructions to handle the issue: What should I do if I accidentally deposit crypto that OKX doesn't support? Web: Please submit a support ticket to contact our customer support and provide the relevant information (such as deposit time, amount, transaction ID (TxID), screenshots, etc.). We will assist you with further processing. Step 2: The cryptocurrency and network are correct, but the deposit is still not credited?Published on Oct 15, 2024Updated on Feb 12, 2026FAQ232What Are Event Contracts
Single-market event example: Event: Will BTC be above its 16:00 price by 16:15? Market: Up (above) / Down (not above) Multi-market event example: Event: What will BTC's price be at the end of December?Published on Apr 8, 2026Updated on Apr 9, 2026Product documentationIceberg strategy
He can set an iceberg order Bot Parameters Range - Ratio (Price Variance): 0.1% Price limit: 20,000 USDT Average amount: 2 BTC Total amount: 100 BTC Run the Bot The system will automatically place an iceberg order. The order price will be the latest buy price*(1-Price variance 0.1%), and the amount of each order will be 50% to 100% of the average amount. Once the order completely filled, a new order will be placed.Published on Jun 17, 2022Updated on Apr 1, 2025Product documentationWhat's KYC: What to expect and why it matters?
What's KYC and why is it necessary for me to complete it? KYC, or Know Your Customer, is a regulatory and security process that financial institutions use to verify the identity of their users. It’s a key step in maintaining a safe, transparent, and legally compliant platform for everyone.Published on Jun 24, 2025Updated on Apr 6, 2026FAQ55What are sanctions?
Sanctions are measures taken by various countries to influence the behavior, policy or actions of other countries, sectors, or individuals. They can be general or specific, as well as economic, financial, or political, and can restrict trade or movement. By far not all countries apply the same sanctions, and sanctions do not only attach to activities within a country’s borders. If there is one...Published on Sep 1, 2024Updated on Nov 17, 2025FAQ3