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Flexible Loan - System Maintenance on 31 March 2026
During this period, certain Flexible Loan services will be temporarily unavailable.Maintenance window Start time 2026-03-31 08:00 (UTC+0) End time 2026-03-31 08:30 (UTC+0)Restricted services during maintenance Flexible Loan access: The Flexible Loan page and related features will be unavailable. New borrowing: New borrowing requests can’t be submitted. Collateral adjustments: Adding or withdrawing collateral on existing loans won’t be available.Published on Mar 30, 2026Updated on Mar 30, 2026AnnouncementsImportant updates to payment methods in: COP, ARS, MXN and PEN
Click "Edit" to add the information in the required field. Save, and it's done. Updating this information will help us process your transactions more efficiently and reduce the risk of payment errors. If you need assistance during the update process, feel free to contact us at p2p@okx.com. Best regards, OKXPublished on Dec 10, 2025Updated on Dec 19, 2025AnnouncementsHow do I manually set up futures grid trading bot?
This new feature also helps key influencers ensure that any changes they make to their bots are seamlessly replicated across their followers’ bots.What are the changes included with the Edit Parameters feature? Users can now edit the Grid Range and Grid Quantity directly within the bot. Trailing Up/Down will be automatically turned off after editing and can't be adjusted separately. Advanced Start/Stop conditions will remain unchanged and can't be edited.Published on Jun 6, 2024Updated on Mar 31, 2026FAQ100What's P2P price widget?
How do I edit the P2P widget?Published on Sep 22, 2025Updated on Nov 17, 2025FAQ22Updates to the spot cost price feature
Edit feature for spot cost price This feature allows you to manually edit the cost price of a token. After modification, the cost price will be updated to the value you set, and both the PnL and PnL Ratio will adjust accordingly. Future changes to the cost price resulting from spot trading will also be based on the edited cost price.Published on Oct 18, 2024Updated on Nov 19, 2024AnnouncementsHow do I manually set up spot grid trading bots?
This new feature also helps key influencers ensure that any changes they make to their bots are seamlessly replicated across their followers’ bots.What are the changes included with the Edit Parameters feature? Users can now edit the Grid Range and Grid Quantity directly within the bot. Trailing Up/Down will be automatically turned off after editing and can't be adjusted separately. Advanced Start/Stop conditions will remain unchanged and can't be edited.Published on Jun 6, 2024Updated on Nov 17, 2025FAQ204How do I modify my collection's information on the EVM network?
Access to the collection that you have created by selecting Created in Dashboard Go to Collections, select the collection that you would like to edit, and select Edit collection Select edit on the collection that you want to modify You can modify the collection's information, such as the collection title, its descriptions, images, and royalty Once you have edited your collection information, you can select Confirm to complete your modification Note: If you can't modify your collection informationPublished on Jun 7, 2024Updated on Oct 23, 2025FAQ38How do I turn on the notification for P2P trading? (Web)
You can also change the notification settings for order status updates for Push notification and email via the Edit button Turn on all of the options for alert in general, or select edit for detailed selection By selecting Edit, you can change the settings for the type of notification that you want to receive. By default, all of the settings are supposed to be turned on.Published on Mar 13, 2024Updated on Mar 24, 2026FAQ54World Cup VIP Exclusive Gift Set FAQ
The gift set contains an OKX limited-edition Mini Soccer ball, football jersey with personalized name and number on the back, among other items.How can I get the World Cup VIP Exclusive Gift Set? A snapshot will be taken on March 25, 2026, at 10:00 (UTC+8). Users who are VIPs at the time of the snapshot will be eligible to receive a World Cup VIP Exclusive gift set.Published on Dec 19, 2025Updated on Apr 6, 2026FAQ313How do I change my verified name?
Tap the edit icon to edit your name Select Confirm to proceed to change your name Fill in your Full name in English and Full name in Korean, then select Save changes to complete your name change. Select save changes once you've filled in your new namePublished on Mar 18, 2026Updated on Apr 6, 2026FAQ3Address type upgrade FAQ
This means users can withdraw to this address without needing the two-factor authentication (2FA) permanently.Can I still edit the verification status and name of my addresses after the address type upgrade? Yes, you can edit your addresses at any time. You have the option to change the verification status and the name associated with the address through the Address Edit option.Published on Aug 26, 2025Updated on Dec 30, 2025FAQ858How do I find my deposit address and tag/memo/comment?
On the deposit page, select Address > Add address Go to address book page to add new addressHow do I edit the name of a deposit address? On the deposit page, select Address > Edit > Edit the deposit address name Select the edit from the address book page to editHow do I change my deposit address?Published on Aug 22, 2023Updated on Apr 2, 2026FAQ68,410What's OKX P2P trading reviews feature?
Within this 15-day period, a Taker is only able to edit negative reviews, as editing on positive review is disabled. A Taker can choose to keep the negative rating and only change the comment part of the review. A Maker can submit one reply to a Taker's review, regardless of their review status. The reply is only available within the 15 days after the Taker's review submission date. Once submitted the reply, a Maker can't delete or edit the reply.How can I view feedback?Published on Jul 17, 2023Updated on Mar 24, 2026FAQ129Tradeback voucher FAQ
If you activate a new voucher, your currently activated voucher will be de-activated. De-activated vouchers can no longer be used. Select the Activate button to activate your voucherHow do I check which trades are eligible? In each tradeback voucher, click on the Information icon (i) to check the voucher details. In the Voucher details section, we display the eligible trading products and base currencies.Published on Nov 6, 2025Updated on Jan 20, 2026FAQ36How do I delete my AA Smart Account?
Open your OKX app, select Wallet > select your wallet name > Manage > Edit wallet Select ▼ to manage an AA Smart Account Select Manage > Edit Wallet to delete your AA Smart Account 2. Select remove to delete your AA Smart Account Select ➖ to remove your AA Smart Account 3. Select Confirm to complete the action.Published on Aug 30, 2023Updated on Feb 12, 2026FAQ213