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What's a private key/seed phrase?
You can view your private key by backing up the wallet. However, if the wallet is deleted, and the private key is forgotten or lost, it can't be recovered, meaning any assets associated with the private key can't be retrieved. Therefore, it's essential to keep the private key safe.Seed phrase Seed phrase provides an alternative way to represent private keys, which are typically 64 characters long and composed of numbers and letters.Published on Aug 24, 2023Updated on Apr 4, 20262,870How do I determine my company type and understand which documents I need to prepare?
For example, if it's privately owned, publicly traded, or has the ultimate beneficial owners.Consult key people from your institution If you're still unsure, try reaching out to the following individuals or departments within your institution: Legal team: Your institution’s legal team should be able to provide guidance on legal matters, including institution classification and compliance issues.Published on Oct 13, 2023Updated on Feb 12, 2026136How do I use a physical security key to protect my account?
What is physical security key? A physical security key is a type of hardware-based authentication used to verify account access and transactions. Unlike software-based options, physical security keys work offline and are not reliant on cloud services, minimizing risks like account takeovers or unauthorized access.Why choose physical security key?Published on Jan 10, 2025Updated on Feb 12, 202618,001What can I do with Discover in the OKX wallet?
OKX Wallet’s Smart Money feature aggregates the trading activities of wallet addresses with high success rates, helping users access key information earlier and improve their chances of success in Meme trading. With both custom signals and platform-provided signals, users can track the buy and sell actions of followed addresses or smart money in real time.Published on Feb 24, 2023Updated on Mar 25, 20266,367How do I set up wallet release for my DEX trading wallet?
Deposit ~5 USD worth of gas tokens. For Solana (SOL): Use a Solana wallet and deposit ~5 USD worth of SOL as gas. On the app, select Trading > Wallet Release and follow the on-screen instructions Select the Trading tab on your app Select the wallet release icon This transfers control of your DEX trading wallet to your chosen wallet address.Published on Sep 24, 2025Updated on Apr 6, 202666How do I avoid liquidation with trading tools and features?
It's important to understand the terms and conditions of our liquidation process to be fully prepared. Visit here to learn more about trading and risk management.Published on Aug 2, 2024Updated on Nov 17, 202516How do I create a DEX trading wallet?
With a DEX trading wallet, you don’t need to manage private keys or seed phrases, understand gas fees, or withdraw funds to an on-chain wallet. You can directly use your exchange balance to trade on-chain tokens. Passkey is used as the core authentication tool for signing transactions, managing your wallet, and recovering your account.What do I need to prepare before creating a Passkey wallet for DEX trading wallet?Published on Jan 29, 2026Updated on Jan 29, 20261How do I create a DEX trading wallet?
With a DEX trading wallet, you don’t need to manage private keys or seed phrases, understand gas fees, or withdraw funds to an on-chain wallet. You can directly use your exchange balance to trade on-chain tokens. Passkey is used as the core authentication tool for signing transactions, managing your wallet, and recovering your account.What do I need to prepare before creating a Passkey wallet for DEX trading wallet?Published on Oct 1, 2025Updated on Dec 3, 202524How do I minimize friction, maximize gains with high completion rates?
Strive to strike a balance in setting these conditions; excessive stringency may inadvertently narrow down your pool of potential customers. While we support various payment methods, e-wallets are a popular choice in Southeast Asia for P2P trading, especially for smaller transactions. Here's why: Convenience: e-wallets offer a quick and easy way to send and receive payments. Users can simply scan a QR code to complete the transaction.Published on Jun 12, 2024Updated on Feb 9, 202632How do I use advanced DEX trading (App)?
Wallets without private keys on the app currently don't support Advanced Trading Mode. Please switch to another wallet if needed.Published on Jun 12, 2025Updated on Feb 3, 20264How do I raise a dispute when using P2P trading?
If you encounter a malicious complaint from a buyer, such as your Alipay account being reported, you can save a screenshot of the complaint or prepare the relevant order number and submit an appeal to seek assistance from customer support: Select the order you want to follow up with Select Need Help?Published on Aug 22, 2023Updated on Apr 8, 20263,532What should I do if I mistakenly withdraw crypto via the wrong network?
Return to the MetaMask wallet, select the network that you've wrongly transferred, or select Add a network to add the network Select or add the network you wrongly transferred on MetaMask 5.Published on Mar 17, 2023Updated on Jan 26, 20265,572What should I expect when changing my country of residence to any country within the European Economic Area (EEA) or Australia?
Changing country of residence to one within the European Economic Area (EEA) If you're updating your country of residence to one within the European Economic Area (EEA), here's a guide to help you understand the changes and what to expect during the process.What are the key changes and updates?Temporary logout Your account will be logged out for approximately 5 minutes during the update process. If the logout lasts longer than 5 minutes, wait for the notification email before logging back in.Published on Jul 2, 2025Updated on Nov 17, 2025169How can I do spot trading with the Jupyter Notebook?
How can I create API keys? After signing in to our platform, go to Trade > Demo trading to create API keys for testing purposes Open Demo trading page Go to Profile and select Demo Trading API to create API keys. Open API to create API keys Create API keys for the different master/sub accounts you might have Select Create API key Select Trade in the Permissions to trade with the API key Select Trade in Permissions Now you have access to your API key, your Secret key, and your passphrase.Published on Sep 29, 2023Updated on Sep 10, 2025550What's Strategy protection and hidden personal trades features?
Strategy protection hides key trade information from non-copy traders and delays updates for copy traders by 5 minutes. This ensures that your trade strategies remain confidential and reduces the risk of slippage. When enabled, Strategy Protection hides key information about ongoing trades from non-copy traders.Published on Jul 14, 2024Updated on Apr 9, 202662